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Country Inn & Suites Northwood

711 Diamond Jo Lane, at Diamond Jo Casino, Northwood, IA 50459
Hotel amenities
Country Inn & Suites Northwood
Ranked #2 of 3 hotels in Northwood
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38 reviews from our community

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Traveller rating
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    20
    3
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    2
Date Rating
Rochester, Minnesota, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 9 April 2013

The hotel is easy to access, very clean, and staff was extremely accommodating. Free hot breakfast in the morning. Quiet. In-room coffee, bottled water, plenty of towels We will definitely make it a point to stay again!

Was this review helpful? Yes
TMcLaughlin711, Manager at Country Inn & Suites Northwood, responded to this review
18 April 2013

Thank you for your lovely review and kind words about our hotel and staff. we are so pleased that you enjoyed your stay and many of the amenities we offer our guests. Thank you again and we hope to see you again soon! More

Shakopee, Minnesota
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 April 2013

This is a perfect stop to enjoy a clean, comfortable room and have instant access to Diamond Jo's Casino next door. With the exception of the late night clerk on the desk, everyone we saw there was friendly and courteous. Their free breakfast in the morning was a nice added value.

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TMcLaughlin711, Manager at Country Inn & Suites Northwood, responded to this review
18 April 2013

Thank you for taking the time to review our hotel on Trip Advisor. We are pleased that you found our accomodations to be clean and comfortable with easy access to Diamond Jo Casino. Thank you again and we hope to see you again when your travels bring you back to our area. More

Pipestone, Minnesota
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 March 2013

We stayed at this hotel on March 16, 2013. Rooms were nice, very clean, and updated. Continental breakfast was good, but lacked enough space for people to sit down. Had to wait for a spot to eat breakfast. Pool area was nice and they have a business section which was helpful because I did not have my laptop. Noticed garbage... More

Was this review helpful? Yes 1
TMcLaughlin711, Manager at Country Inn & Suites Northwood, responded to this review
18 April 2013

We greatly appreciate you taking the time to comment on your March 2013 stay with us. We are happy that you enjoyed your stay and many of our amenities we offer. Although I am sorry about the trash found in the hallways and the lack of space to sit in our breakfast room due to the hotel being full to... More

Blue Grass, Iowa
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 15 March 2013

Overall our stay was pleasant, Room was clean; housekeeping staff were responsive; free breakfast was adequate. However, elevator cleanliness deteriorated over course of evening as guests returned from casino. One incident prevents me from assigning a higher rating: After check-in, I noticed sink in our bathroom was slow in draining. Reported same to front desk about 4PM... no corrective action... More

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See 2 more reviews by CDRKMP for Northwood
TMcLaughlin711, Manager at Country Inn & Suites Northwood, responded to this review
18 April 2013

On behalf of our entire staff at Country Inns & Suites Northwood we apologize for the concerns you shared about your experience at our hotel. I have addressed the lack of response from our Front Desk and Maintenance staff, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We... More

Dayton
Top Contributor
77 reviews 77 reviews
66 hotel reviews
Reviews in 61 cities Reviews in 61 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 10 March 2013

We have stayed here before and will stay again, a great nights sleep, clean and comfortable rooms. We took the package which included the buffet at Diamond Jo's Casino which is attached to the Inn. The Inn's breakfast area is large with a nice selection and well stocked. One item I rarely see and really appreciate is the refrigerated milk... More

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TMcLaughlin711, Manager at Country Inn & Suites Northwood, responded to this review
11 March 2013

We are so pleased to hear that you returned to stay with us again and enjoyed your stay and our breakfast. We truly hope to be on your list of hotels come and visit again next year if not sooner! More

MINNEAPOLIS
2 reviews
1 of 5 stars Reviewed 9 March 2013

Amanda managed to swipe my credit card twice and thus, was denied the 2nd time. Called bank to see why card was denied , only to find out it already had hotel hold on it.....went bank to hotel and Amanda rudely applied that she didn t put hold on card. Another agent slammed paper on desk and said it was... More

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TMcLaughlin711, Manager at Country Inn & Suites Northwood, responded to this review
10 March 2013

I am very sorry to hear how displeased you are with our hotel, service and policies regarding credit cards. With our hotel being a casino property and it was New Years Eve we had no choice but to follow our strict policy requiring a valid credit card upon check in. I am also sorry that due to the complications we... More

Minneapolis, Minnesota, United States
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 February 2013

The hotel was clean, beds not real comfortable, but decent. We basically partied in the room after eating at the Woodfire Grill. The casino was packed with not a chair to be had. We had a studio with 2 queen beds, quite a spacious room.

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TMcLaughlin711, Manager at Country Inn & Suites Northwood, responded to this review
10 March 2013

Thank you for your review of our property. It sounds like you had a great Girls Night Out and we are pleased that we could be a part of it. I am sorry to hear about the noise level of another party and I do hope you were able to still enjoy yourselves and get a good nights rest. We... More

Sioux Falls, SD
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 December 2012

Nice property. Well maintained. Room came with mini fridge and microwave. Lobby was inviting with cookies and coffee there to greet weary travelers. Breakfast had nice selection with a nice variety of hot and cold items. Dining room was large and everything was well stocked and kept clean. Hotel is attached to casino making a trip over there very convenient.

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TMcLaughlin711, Manager at Country Inn & Suites Northwood, responded to this review
10 December 2012

Thank you very much for your kind words and wonderful review of our hotel. We are very pleased to hear that you enjoyed your stay and found our hotel to be comfortable, clean, and cozy. We hope to see you again in the near future when your travels bring you our way. More

Minneapolis, Minnesota
Top Contributor
52 reviews 52 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 November 2012

Stayed here one night in October 2012. Hotel is right off the freeway, and connected to Diamond Jo casino. Don't need to go outside to get to casino. Checked in late evening on a Friday, and the cookie jar was empty, was looking forward to a cookie. Do have a lending library in lobby. Stayed in room 407, had a... More

Was this review helpful? Yes
TMcLaughlin711, Manager at Country Inn & Suites Northwood, responded to this review
10 December 2012

Thank you so much for your lovely review of our hotel. I am very sorry to hear that our cookie jar was empty upon your arrival but pleased to knwo it was restocked in the morning. I have also shared your comments with our maintenance staff regarding the noise level of the a/c unit in an effort to correct this... More

oshkosh, wis
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 30 August 2012

Stopped here on the way to Farm Progress Days in Boone,Iowa. Loved everything except the evening front desk clerk. Seemed like we were inconveniencing him. The breakfast and the staff attending it were very good. Would recommend a stay here. There really isn't a lot of choices in the area on Hwy. 35. Good nights sleep and clean.

Was this review helpful? Yes
TMcLaughlin711, General Manager at Country Inn & Suites Northwood, responded to this review
21 September 2012

Thank you for taking the time to complete a review of our hotel on Trip Advisor. We are thrilled to see that you enjoyed your time at the hotel. However I am sorry to hear that our front desk staff member did not make you feel as welcome as they should have. Please know that I share all comments with... More

 
 
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Additional Information about Country Inn & Suites Northwood

Also Known As:
Country Inn & Suites Northwood Hotel
Country Inn And Suites Northwood
Country Inn & Suites Northwood Hotel Northwood
Country Inn Northwood
Northwood Country Inn
Address: 711 Diamond Jo Lane, at Diamond Jo Casino, Northwood, IA 50459
Region: United States > Iowa > Northwood
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Northwood
Price range (per night): RM224 - 323
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Country Inn & Suites Northwood
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