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All 6 Ottumwa hotels

Fairfield Inn Ottumwa

2.5 of 5
2813 N. Court Road, Ottumwa, IA 52501
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Fairfield Inn Ottumwa
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29 reviews from our community

    Trip type
Traveller rating
    12
    7
    5
    3
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Date Rating
Overland Park, Kansas
2 reviews
3 of 5 stars Reviewed 12 June 2013 NEW

I have stayed here several times and this time very disappointed. Nothing said upfront about renovation and inn and our room had tile grout all over, stool and faucet both leaked in our room. Service was okay and breakfast was okay but trash cans needed to be emptied and no one seemed to be around to service the breakfast area... More

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Iowa City, Iowa
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 11 June 2013

The property was under renovation when we stayed, and it seems desperately needed. Carpet in room and hallways were stained with paint, there were no pictures on the walls, furniture was about as banged-up as I've ever seen in a mid-range chain hotel property. The beds were comfortable if a bit on the firm side and the linens were decent.... More

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Kansas
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 of 5 stars Reviewed 3 June 2013

Were in town over Memorial weekend for a family graduation.. they are under construction, which is fine... but the entire place was filthy... our room was right next door to painting etc.. started working at 7 :30 on Sat. morn. each time we went to the front desk .. had to wait too busy visiting to wait on customers...

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 May 2013 via mobile

Prepaid for my room on the Marriott website, which caused some confusion at check in. Exercise room has a bike, a treadmill, and an elliptical and its open 24 hrs. Free: parking, breakfast, and a WIFI. Slept well.

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FFIOTMFIGM, General Manager at Fairfield Inn Ottumwa, responded to this review
25 May 2013

Zondervan, Thank you for taking the time to review our property. We look forward to hearing what our guests have to say. It gives us an opportunity to improve on our guests experience. I hope that you will again choose our property on future visits to the area. More

Kansas City, Kansas
2 reviews
3 of 5 stars Reviewed 16 May 2013

We were in town to see Larry the Cable guy, so it was a very convienent place to stay. It was a bit dirty taking into fact that the hotel is undergoing renovations. There was wallpaper peeling iff, AC unit vents were all cracked, carpet was dirty and shower curtain icky.When the renovations are done it will be a better... More

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FFIOTMFIGM, Manager at Fairfield Inn Ottumwa, responded to this review
22 May 2013

Nannie0528, Thank you for your loyalty to Marriott. We value our guests and appreciate thier comments. We are moving right long with our renovations and soon they will be completed. It is a challenge to keep up with everything that is getting done. But exciting to see how welcoming the new look is. I look forward to having you return... More

USA
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 9 April 2013

First of all, the staff couldn't have been friendlier. One in particular went above and beyond help us out where she didn't have to nor was she asked to. They were all super nice and professional. The room was pretty clean, too. The only ice machine they had was broken. The water tasted so horrible we couldn't even drink it.... More

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FFIOTMFIGM, Manager at Fairfield Inn Ottumwa, responded to this review
3 May 2013

Mrs. MarkFB, Thank you choosing the Fairfield Inn Ottumwa for your stay in April. We value your comments and concerns. I especially appreciate your comments regarding the fowl odor of our water. After reading your review I contacted the water company to see what could cause such an odor. They were not aware of anything out of the ordinary and... More

Oswego, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 April 2013

Every time we stay in Ottumwa to visit family and friends, we make the Fairfield Inn our headquarters. The staff is friendly and very helpful; the free breakfast is good; the location is excellent. There are, for a wonder, adequate electrical outlets for our laptops and iPhones. Our only quibble was with one of those outlets, which needs to be... More

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See 2 more reviews by RAM1964 for Ottumwa
FFIOTMFIGM, General Manager at Fairfield Inn Ottumwa, responded to this review
25 May 2013

Ram 1964, Thank you for choosing the Fairfield Inn as you headquarters when visiting our area. We value our guests especially those that continue to stay with us. I hope you will visit again soon so that you can see that we have addressed the issue of loose outlets. We are making improvement daily on our property. Beginning with a... More

Saint Louis, Missouri
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 March 2013

Clean room, which always scores points with me. The nightly rates are about average. The shower/toilet part of the bathroom is separated from the sink/mirror, which is a nice convenience for two people trying to get ready quickly in the morning. My only complaint would be the bed being somewhat wobbly; however, I am a very light sleeper so this... More

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FFIOTMFIGM, General Manager at Fairfield Inn Ottumwa, responded to this review
25 May 2013

Sali_bloo, Thank you for the review. I appreciate your taking the time to let us know your feeling regarding the bathroom and vanity area. It is convenient for two people getting ready at the same time. We don't have much issue with trains as they are closer to town and we are located at the north end. I hope you... More

West Des Moines, Iowa
1 review
5 of 5 stars Reviewed 9 February 2013

very easy to check in and out. the staff met all of our special requests. the room was very clean and neat (thank you rosa.) we enjoied the free breakfast we were always greeted by the staff when we passed thru the lobby. when we checked in we were asked if we needed and help in l;ocating a good place... More

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FFIOTMFIGM, Manager at Fairfield Inn Ottumwa, responded to this review
11 February 2013

I wanted to take the time to say “Thank You” for sharing your feelings with us. Here at the Fairfield Inn Ottumwa we work hard every day as a team of professionals, in hopes of making your stay comfortable and relaxing. We strive for nothing but excellence. I will be sure and share with Rosa your comment. Hope you will... More

Rhode Island
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 February 2013

I travel a lot for my job and choose Marriott properties because you know what your getting going in. Unfortunately this was not the case with the Ottumwa Fairfield. The staff was very polite and welcoming and that's where the Marriott experience ends. The hotel and room were very low quality, outdated, and run down. I could have sworn I... More

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FFIOTMFIGM, General Manager at Fairfield Inn Ottumwa, responded to this review
25 May 2013

Mike B. Thank you for taking time to review our property. We value our guests and their comments regarding our property. We are currently updating our look and hope that you will again have an opportunity to visit us it you return to the Ottumwa area. More

 
 
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Additional Information about Fairfield Inn Ottumwa

Also Known As:
Fairfield Ottumwa
Ottumwa Fairfield
Ottumwa Fairfield Inn
Address: 2813 N. Court Road, Ottumwa, IA 52501
Phone Number:
Region: United States > Iowa > Ottumwa
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Ottumwa
Price range (per night): RM290 - 327
Hotel Class:2.5 star (2.5*)
Reservation Options:
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