this is a great location for any activity. employees are truly glad to see you and assist you in any way possible. rooms are very well furnished, breakfast buffet for guest is tremendous. quiet location with many areas for meeting, wedding receptions or just a couple spending the evening. noise is not a problem. a great place to stay if... More

We arrived for a baseball tournament and had a large block of rooms. We ordered pizza for the team and parents and the hotel refused to even let us use an empty meeting room or the empty tables in their empty restaurant. We ended up crammed out by the pool. I don't intend to stay here again. More

Hotel is very conveniently located, the staff is very courteous and the rooms are clean and have been recently updated. This is a nice hotel - close to many restaurants. More

Just spent one night here for a concert at the Val Air Ballroom. Check in was easy and the staff friendly. Desk clerk arranged a taxi for us for our concert - he was right on time as requested. Room was clean, bed was comfy. The following morning I requested extra towels, which were delivered within five minutes of my... More

Won this as a 3 star hotel on Priceline. Easy to find right off the interstate, and there is a good pocket of restaurants across the street plus a gas station. Check in was friendly, but mentioned the Priceline rate several times for some reason. Elevators are behind the atrium waterfall, which is nice to look at, but loud -... More

The staff are friendly and helpful, Roomes are nice, beds comfy... Who could ask for anything more??? More

I have been staying at this hotel for a little over a year now. I travel every week and have been on a long term project in Des Mloines. Everyone at this hotel is exceptionally friendly, from the housekeeping staff to the management. The restaurant food is good but there is no shortage of excellant restaurants nearby. If you afre... More

Checked in on a rainy night. Room appeared fine. Had asked about a refrigerated but decided we didn't want to pay an extra $10 per night to rent one. Noticed some wetness on the floor and a funny smell. Assumed it was water we tracked in on the carpet and the smell might be from the pool. After leaving and... More

I stayed at the Sheraton West Des Moines from Friday April 13 - Sunday April 15, 2012. The front desk staff is extremely pleasant and check-in and check-out were very quick. The room was nice and had a flat sceen tv, king size bed and a couch pull out queen size bed. The hotel is near a mall, target, and... More