Thank you for your recent review of your stay. We are so pleased to know that you enjoyed the in-room menu we provide from a restaurant nearby and our clean, spacious rooms. I sincerely apologize that your sleep was hindered by some outside lighting. Thank you very much for providing us with your feedback. If you would like to discuss... More

Thank you for your recent review. I sincerely apologize that we were unable to meet your expectations; however, we are still in the process of bringing upgrades to the hotel. Starting with the exterior and then moving to the interior, we have bought brand new flat screen televisions and will be revamping the guest rooms next. To ensure we touch... More

Thank you for taking the time to write a review of your stay. We appreciate you noticing how spacious our guest rooms are with seperate living spaces in some and in-room kitchens for all. I do apologize that not all of our fitness equipment was in working order and you did not get to experience our pool. If you have... More

Thank you for your recent review of your stay. I am sorry to hear that our hotel did not meet your expectations. To make sure this doesn't happen again, I am meeting with the staff there to ensure concerns such as the ones you brought up to our attention are always addressed properly with the staff. Thank you again for... More

Thank you for your recent review of your stay at our location. I sincerely apologize that we did not meet your expectations during your travels. To make sure this doesn't happen again, I am addressing these items you brought to my attention with our staff. I appreciate you bringing this to our attention. If you have any additional feedback, please... More

Thank you for your review of our property in Des Moines. I'm glad that you enjoyed your stay here with us and that you enjoyed our room layout. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Thank you for your great review of our property. I'm glad that you were able to discover what Extended Stay America is all about. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Thank you for your great review of our property. I'm glad that you enjoyed your stay with us. Thank you as well for your suggestions on what our guests are looking for when they stay with us. We will definitely escalate these to the proper channels. Also, note we are currently reviewing our channel selections and should have more updates... More

Thank you for your sharing your great review of our property in Des Moinse, Iowa. I'm so pleased to hear that you enjoyed your stay with us and that you will be visiting one of our other locations. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More