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All 7 Great Bend hotels »

Highland Hotel and Convention Center

2.5 of 5
3017 10th Street, Great Bend, KS 67530
Hotel amenities
Highland Hotel and Convention Center
Ranked #5 of 7 hotels in Great Bend
3.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    0
    1
    2
    3
    5
Date Rating
Oklahoma City, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

Had stayed at this hotel some time last year (don't remember exact month). Since that stay seems like some changes are happening (which was much needed). The front desk person was warm, polite and welcoming. Room aged but looked clean and painted. Wake-up call was on-time and the restaurant brunch was excellent (only served on Sunday though). There is a... More

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San Diego, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 24 June 2011

Clean,comfortable,below average housekeeping,clerk provided small room heater due to very cold room (worked OK), desk clerks seemed flustered with some poor attitude and unfriendliness (didn't care whether or not you stayed there),good to excellent restaurant (Sunday brunch was great). Mishandled my reservation and incorrectly told my family that I had previously cancelled (not at all true, but it got straightened... More

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Mankato, Minnesota
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 June 2011

Memorial weekend and reunions in the area. We didn't find out about my husband's reunion until 3 better hotels in the area were full. This hotel was formerly a Holiday Inn Holidome but hasn't been in the Holiday Inn chain for close to 20 years. We were checked into a room that someone else was already staying in and were... More

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Nebraska
Senior Contributor
24 reviews 24 reviews
Reviews in 22 cities Reviews in 22 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 June 2010

Older place showing it's age from the design to the rusty steel railings. But, you would easily spend another $50.00 or more on a newer hotel with the same amenities. On-site lounge and restaurant a plus and there's an Applebees right next door. Entire property was clean and fairly well maintained. We used the pool and (small) exercise area. Our... More

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donuthater
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 November 2009
1
person found this review helpful

My girlfriend, Crystal, and I decided to reserve a room at the Highland Hotel on Thanksgiving Eve when it had become obvious that we had few options left. Traveling late through November fog we arrived at the front desk at 11:11pm. We were then greeted by a cheery, round mid-western woman whom would prove to be the most pleasant part... More

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Kansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 12 July 2009
1
person found this review helpful

We stayed in this hotel for a baseball tournament recommended by the tournament directors. I would not let my own dog stay in this hotel. There was mold in the shower, on the ceiling, around the beds, bugs under the covers, and in dresser drawers, sinks would not drain and leaked on the floor making the carpet wet. If we... More

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wellington, ks
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 May 2008
1
person found this review helpful

We recently stayed 2 nights during a baseball tournament. We got a discounted rate for the group, and we choose the hotel because it looked like a good place for kids. The kids did have a good time around the pool, but that's about the best I thing I can say. While it was posted in the room that the... More

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bnbever
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 6 September 2007

I have had to stay at this hotel a number of times over the years. Many times I have observed the hotel manager yell at his employees in front of customers. The hotel has gotten progressively worse over the years. The pool and whirlpool need to be updated very badly. The last time I stayed there the room they gave... More

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Oklahoma
1 review
1 of 5 stars Reviewed 25 November 2006

We stayed three nights and neither of our two rooms had heat. They fixed one of the rooms by the third night. The other room was never fixed. We will never stay at this hotel again!! More

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A TripAdvisor Member
Topeka, KS
1 review
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 15 May 2006

We stayed at this hotel one weekend in May of 2006 and received very poor service. The employees are not very friendly and if you ask them for any help it is like they are having to go wayyyy out of their way to help you. There was no hot water for the shower some mornings. We heard this as... More

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Tim Myers, Regional Manager at Highland Hotel and Convention Center, responded to this review
14 July 2006

At our hotel we strive to hire and train great employees. Most empoyees at our hotel are super as you have read in one review. We work with the other employees to improve customer care skills or we help them find some other position not in a customer contact area. Please try our hotel I believe you will not find... More

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Additional Information about Highland Hotel and Convention Center

  • Highland Hotel Great Bend
Address: 3017 10th Street, Great Bend, KS 67530
Price range (per night):* RM242 - 289

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Highland Hotel and Convention Center
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