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Holiday Inn Express Lawrence

2.5 of 5
3411 SW Iowa Street, Lawrence, KS 66046
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Holiday Inn Express Lawrence
Ranked #4 of 17 hotels in Lawrence
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59 reviews from our community

    Trip type
Traveller rating
    31
    19
    6
    2
    1
Date Rating
Jackson, MO
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 May 2013 via mobile

My army unit stays here frequently. The service is excellent, but the property is starting to show its age in subtle ways. Broken toilet handles, clogged shower heads, noisy ac, etc. I have often been given towels at this hotel that were far past the time they should've been replaced.

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KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review
7 May 2013

Thank you very much for your service to our country, and for staying with us and sharing your candid comments. I am very sorry for the poor conditions you describe and hope you will accept my sincere apologies.It is feedback from valued guests like you that help us as we work to improve our guest experience. We look forward to... More

Phoenix, AZ
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 April 2013

This was our first stay at the Holiday Inn Express in Lawrence. Our room was more than we expected, maybe since we got the end handicapped room (not by request) and it had a large jacuzzi tub. That was a plus. The TV was HD and in great condition. The location was great for us since K-10 takes us back... More

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See 4 more reviews by Walter M for Lawrence
KJacobsVPZMC, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review
30 April 2013

Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the problems you encountered and hope you will accept my apologies. The only way we can get better is to get honest and timely feedback. We will take your comments under... More

Colorado
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 17 April 2013

I picked this hotel based on the reviews here. It was OK, but not what I expected. First disappointment was my fault. I was traveling east on I-70 and thought the motel was near the highway. It is 8-10 miles to the south and I would not have found it without my GPS. My mistake for sure, but my check-in... More

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KJacobsVPZMC, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review
17 April 2013

Thank you for staying with us and sharing your candid comments. I am deeply sorry for the poor housekeeping conditions you found and hope you will accept my apologies. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.... More

Santa Fe, New Mexico
Top Contributor
81 reviews 81 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 March 2013

We paid a return visit to this hotel in February 2013 and were once again very pleased with our choice. The hotel is new, clean, comfortable, and conveniently located near the University of Kansas, shopping, and restaurants. The workers in the breakfast room keep the area spotless and the coffee hot. We'll be back.

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See 15 more reviews by trailman1943 for Lawrence
KJacobsVPZMC, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review
15 March 2013

Thank you very much for your return visit and for taking the time to share your comments and 5 star rating. I'm glad you know you can count on us for a pleasant stay, and hope you will let us serve you here again soon. More

Saint Peter, Minnesota
1 review
5 of 5 stars Reviewed 27 February 2013

I arrived at the Holiday Inn Express Lawrence, Kansas on the night of Wednesday, February 20, 2013. That next morning a large snowstorm hit the area with over a foot of snow, resulting in very dangerous and limited travel and the closing of the Kansas City Airport. The staff members of the Hotel were great in helping the stranded guests.... More

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KJacobsVPZMC, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review
1 March 2013

Thank you very much for sharing your recent experience at our hotel. Normal travel can be challenging enough without throwing in a foot of snow or on top of everything else. I'm glad we were able to accommodate you and that you were happy with the service we provided. I hope we can welcome you back under better circumstances soon. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 December 2012 via mobile

This was by FAR the best hotel that we have stayed in! We stayed for two nights but would have loved to stay more. The service and hotel was amazing; free drinks and snacks on arrival, free wifi and computer access. Location within walking distance to dining and shopping! Pool was fantastic and breakfasts were delicious and filling. I cannot... More

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review
15 January 2013

Thank you for taking the time to make your very first TA review about your recent stay with us. Everyone here wants to got beyond meeting our guests needs to exceeding their expectations, and we really appreciate your kind words. I hope we can welcome you back and thank you in person soon. More

Chicago, IL
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 December 2012

This was a nice, clean hotel with a very pleasant hotel staff. Only stayed for a quick overnight and didn't even eat the breakfast, but found the room comfortable and pleasant. Would recommend it for a quick overnight stay.

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KJacobsVPZMC, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review
18 December 2012

Thanks for choosing our hotel for your quick stop in Lawrence. I'm glad you were happy with the service and accommodations we provide and hope you will be our guest again the next time you are here. More

Colorado Springs, Colorado
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 16 December 2012

Once again a great experience. The lady in the breakfast area is always Top Notch and makes you feel at home. The only reason I give it a 4 star was based on our last stay not this one. Unfortunately when I stayed twice within the same month I couldn't seem to write a second review but the impression has... More

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See 7 more reviews by CruisinDawn for Lawrence
KJacobsVPZMC, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review
17 December 2012

Thank you very much for coming back to stay with us, and for sharing your experience. I'm sorry your previous stay was not up to our usual high standards, and am very grateful that you gave us another chance to regain your trust. I hope you will continue to let us how we are performing so we can continue to... More

Wamego, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 December 2012

I just spent the night in room 217 and we couldn't figure out where what sounded like moving furniture was coming from. I finally fell asleep at midnight due to exhaustion and was awoken early the next morning by the same noise. It turned out our room was directly above the front hotel automatic door. Every time someone came or... More

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KJacobsVPZMC, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review
17 December 2012

I am sorry you were disturbed by the noise of the front door on your recent visit, and hope you will accept my sincere apologies. We value all guest input and will take your suggestion under advisement. I hope you will give us another chance to provide you with a comfortable stay the next time you are in town. More

Milwaukee, WI
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 November 2012

I stayed here for business. The hotel was very clean, amenities were nice, and the staff was pleasant. I took advantage of their business center, and found it to be extremely helpful. Would definitely stay here again.

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review
8 November 2012

Thank you very much for your stay and very good review. I'm glad you were happy with the service and accommodations we provide, and hope you will give us another opportunity to serve you here again soon. More

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Additional Information about Holiday Inn Express Lawrence

Also Known As:
Holiday Inn Express Lawrence Hotel Lawrence
Holiday Inn Express Lawrence Hotel
Holiday Inn Lawrence
Lawrence Holiday Inn
Address: 3411 SW Iowa Street, Lawrence, KS 66046
Phone Number:
Region: United States > Kansas > Lawrence
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Lawrence
#6 Family Hotels in Lawrence
Price range (per night): RM343 - 550
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
As the newest hotel property in Lawrence, Kansas. The Holiday Inn Express Hotel & Suites takes pride in its clean, comfortable, spacious rooms and friendly staff. Our hotel is the place to stay in Lawrence, Kansas.Our hotel is only miles from the University of Kansas, Lied Center, Dole Institute of Politics, Haskell University, Alvamar Golf Course, and the historic downtown of Lawrence, Kansas. The hotel offers complimentary high speed Internet and a meeting facility that accommodates 50 to 100 people depending on set-up.Must be 21 and have a valid credit card to rent a room. ... more   less 
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