My experience was nothing like what other have described. The room was great, clean, smelled fresh and the guy who checked me in at 11:30pm (David) was very friendly. If you're a Marriott or Hilton member, you'll definitely be fine staying here at the Holiday Inn McPherson. I contemplated staying at the airport Hilton and then driving into McPherson for...
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Dear Guest,
Thank you for choosing Holiday Inn Express Hotel & Suites for your recent stay in our area. I am glad that you enjoyed your stay with us.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:
• David received my personal commendation for the courteous,...
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Horrible Mgmt. Shreya not only lied about her position but refused to allow me to speak with other mgmt or the "real" owners. My Reservation for 9/10/11 was cancelled. I am requesting my refund of $188.14 charged against my bank card. I have filed numerous compliants and will continue until my refund is received. After numerous calls to Holiday Inn...
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Dear Guest,
Thank you for your attempt to stay at Holiday Inn Express Hotel & Suites recently.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following step was taken:
• Sheryl and the owner of the establishment were contacted about this situation and received additional training in the courteous manner...
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Way, Way, Way overpriced. As is most of the hotels in the area. Owner over charged room rate because they thought I wanted extra points as a Club Member. Pool was absolutely freezing. No paper delivered as a Club Member. The next morning when I discovered the price descrepancy they couldn't understand me or me them(they didn't speak english well)...
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Dear Guest,
Thank you for choosing Holiday Inn Express Hotel & Suites for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken.
• Owner was approached about seeing to it that the prices given on the internet and at the establishment...
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Very nice property. Rooms are clean and well maintained. Lobby has computer access and each room has wifi available for use. The morning breakfast is more extensive then the typical donuts and coffee. Staff was polite and accommodating. Would definelty stay here again.
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Dear Guest,
Thank you for choosing Holiday Inn Express Hotel & Suites for your recent stay in our area. I am glad that you enjoyed your stay with us.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• Housekeeping received our commendation on the level of...
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Seems they have built Holiday Inn Express Hotels in lots of small towns. It seems maintenance and upkeep is not at good in more rural locations. Hotel was fine for a place to sleep as you are passing through on a long drive, but I certainly wouldn't want to stay several days.
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Dear Guest,
Thank you for choosing Holiday Inn Express Hotel & Suites for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated.
I hope that the next time you visit our area, you will once again choose to stay at Holiday Inn Express Hotel & Suites. We look forward to welcoming...
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They screwed up our reservation even tough we called them two times. First to reserve then to ask if we could check in early. The wouldn't fix the problem and just said to bad. They were gong to charge so a cancellation few and also not give us the group rate (wedding) for the night we were going to stay....
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Dear Guest,
Thank you for your recent attempt to stay at Holiday Inn Express Hotel & Suites. I am sorry that it didn’t work out for you.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following ations were taken:
• Registration staff received additional training in properly making registrations.
•...
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We arrived late in the evening, but were greeted by a friendly hotel clerk. Our room was clean, and had plenty of space for our family of 5 (two parents, two kids, one infant). Continental breakfast was provided and we were able to get plenty to eat and the food was a decent quality.
The one down side to this...
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Dear Guest,
Thank you for choosing Holiday Inn Express Hotel & Suites for your recent stay in our area. I hope that you and your family had a wonderful time at the Kansas State Fair.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• The hotel...
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This is the worst hotel/motel I have ever stayed in. The rooms are dirty (they do not vacuum or dust) and have dead, and sometimes live, bugs that share your room with you! The housekeeping staff is very lazy and don't really clean. The beds are horrible - Just imagine sleeping on a concrete slab with a pillow.
The bathrooms...
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Dear Guest,
Thank you for choosing Holiday Inn Express Hotel & Suites for your recent stay in our area. I am glad that you found our staff to be nice. I would have expected nothing less, but it is always nice to hear.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review,...
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A reasonable motel in a convenient location.
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Dear Guest,
Thank you for choosing Holiday Inn Express Hotel & Suites for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. I am glad that you found our motel to be reasonable and in a convenient location.
I hope that the next time you visit our area, you will once...
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Another incident with a Holiday Inn Express property - I'm sadly coming to the realization that no longer can these facilities be looked upon with confidence - particularly in the State of Kansas.
My problems began at check in - I am a Priority Club member and my check in paperwork was not ready when I arrived. When I presented...
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Dear Guest,
Thank you for choosing Holiday Inn Express Hotel & Suites for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• Staff members received our commendation on the courteous manner in which they, as our representatives, treated you, our...
More
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