Great hotel. Very proffesional and clean. Staff was courteous. the breakfast in the restaraunt was a great bargain for the price.
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- Sheraton Overland Park
- Overland Park Sheraton

Great hotel. Very proffesional and clean. Staff was courteous. the breakfast in the restaraunt was a great bargain for the price.
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Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such feedback. I have made the team aware of your comments.
See you soon at Sheraton.
Safe Travels.
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My husband and I stayed at your property for one night and were incredibly disappointed. The hotel was very noisy and we slept very little. You hear every door on your floor slamming shut each time someone closes them. There is no sound-proofing at all and you hear every single word spoken in the hall. The bed was very hard...
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Thank you for your feedback, and please accept my sincere apologies for the disappointing experience you had due to noise and a hard mattress. You are right we do have the Sheraton Sweet Sleeper bedding and usually receive great comments concerning the quality of the mattress and sleep experience. Sorry, you did not experience the same.
Our doors must be...
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I visit the area 3-4 times a year, but this was my first time at this hotel. Check-in clerk was very friendly and moved my room to one that would be quieter without being asked, which turned out to be an upgrade! Gorgeous, quiet room, very comfortable bed with high-quality linens. Rooms service was also friendly and helpful on the...
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I would like to personally thank you for taking the time to share your feedback with us. It’s great to hear about our staff doing the extras before asked.
I hope to see you on your return visit to Overland Park and be sure and let us know if there is anything you need. Our job is to exceed your...
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This hotel is so "fancy". It was really nice and I would definitely stay here again! The staff is so friendly and very responsible! The patio is nice with a warm fire on cold nights! You can even get a discount on pizza! Overall a extremely nice stay!
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Wow! Thanks for the nice comments about our Hotel! We place a lot of emphasis on the cleanliness, quality, and condition of our product. But, when it’s all said and done I want our customers to remember the staff and how we engage with each other. We review all social media sites daily to discuss our success and areas where...
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Ive never been to Kansas City, and was only in town fro London UK for one day, but needed a nice hotel convenient to my meetings the next day.
The hotel is the nicest looking building in the area, and definitely stands out in an area quite far from airport or any sort of downtown area. The hotel seems and...
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Good Morning:
Thanks for your feedback concerning our hotel. I was glad to hear you enjoyed the location, arrival process, and room service. I see this was your first visit to the area....the next time you are here be sure and ask any of my team what nearby attractions we have to visit. I am sure we will find something...
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Stayed here for one night, standard upscale what-you'd-expect-from Sheraton, reasonably priced, had free parking and free wifi in the lounge. Comfortable room and central enough to KC so a reasonable choice even if you're not into the Convention Center. I wouldn't hesitate to go back anyday.
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Thanks for your kind remarks, we always want to exceed our customers’ expectations. We are looking forward to your return visit. With our location there are many Kansas City attractions within a close drive. Let us know what your interests are and we can develop a sight-seeing agenda.
Safe Travels
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I've been staying at this hotel 1-2x a month for the past several years and am a big fan. Great, friendly staff (Chuck at the front desk is fantastic), nice rooms and a good restaurant (try the Kobe meat loaf or the buffalo chicken hash). And if you're platinum you almost always get upgraded.
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I would like to personally thank you for your comment “Best suburban KC Hotel”.....and especially your loyalty! We will recognize Chuck for his fantastic service and I am fortunate to have such a great team at this hotel.
In closing we are grateful for your support over the years and sincerely hope that we continue to exceed your expectations.
Have...
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I recently stayed at this property for a conference but did not have any functions at the convention center. It is about a 35 minute drive from the KS City airport. The property was typical Starwood. There are no conveniences close to the hotel either, but a large shopping area with restaurants and movie theaters is only a half mile...
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Thank you for your feedback. We review social media sites daily and appreciate our customers feedback. In closing, may I thank you once again for taking the time to writhe. We will always welcome the opportunity to be of service.
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I stayed at this hotel for a convention and have to say the hotel is very nice. Everything is so convenient if you are there for a convention. But the most impressive thing to me at the time was how helpful the management and staff were. I neglected to remember my Granddaughter's garment bag full of her competition dance costumes...
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Your kind comments are greatly appreciated. It was great to hear that your forgotten items were found and returned promptly. Customer care is our highest priority and it is always gratifying to receive recognition for a job well done. I have brought your comments to the attention of those concerned.
Thank you for your feedback and we look forward to...
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What a beautiful hotel with ample conference facilities and FREE PARKING. Nice pool, restaurants and ambiance.
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It was a pleasure to note how much you enjoyed your recent stay at our hotel. Thank you for your feedback and hope to see you soon at the Sheraton Overland Park.
Regards
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