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All 8 Covington hotels

Embassy Suites Hotel Cincinnati - Rivercenter / Covington

3.5 of 5
10 East Rivercenter Boulevard, Covington, KY 41011
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Embassy Suites Hotel Cincinnati - Rivercenter / Covington
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Ranked #4 of 8 hotels in Covington
Most recent review
4 of 5 stars Reviewed 13 June 2013
BDtraveler Beaver Dam, WI
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231 reviews from our community

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Beaver Dam, WI
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

We spent 3 nights in this hotel in early June. From the moment we arrived (well before the appointed check-in time due to flight schedules) the entire staff went out of its way to be friendly and helpful. Our king sized bed suite was spacious but clearly dated. It was clean. The lighting outside the bathroom is poor at best... More

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Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

Nice hotel. Rooms were good sized. Our room over looked the Ohio river and the beautiful bridge. Circumstances placed us in this hotel. The price plus the cost of parking it was a big more that we would spend, but is was nice. The beds were good. Bring your own pillows if you need neck support. The breakfast is amazing.... More

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Philadelphia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 13 June 2013 NEW

Supposedly the only room left for a confirmed non-smoking room was a stinky smoking room. And they did not even offer (and later said they could not) pay for the cab to a new hotel with a room. And the manager said----well we didn't charge you for the room !!!!

Review collected in partnership with Embassy Suites Hotels

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embassyrc, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review
14 June 2013

Good afternoon...thank you for your constructive remarks concerning your recent visit. Im terribly sorry that on the day you arrived the hotel experienced guests that did not honor their scheduled check out date. This regretfully put us in an overbooked situation. I am glad however that you and I were able to converse back and forth and we were able... More

Bowling Green, Kentucky
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 12 June 2013 NEW

Very clean, open, airy venue, on banks of Ohio River. My King-size bed suite overlooked the road, not the river. Morning buffet was bountiful; plenty of seating area. Evening has a "manager's reception" which had drinks and snacks. Lobby was 2 levels above street; I could see some struggle to get luggage up there when bell staff was unavailable.

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See 2 more reviews by David C for Covington
Grand Rapids, Michigan
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 8 June 2013

After reading reviews on here saying the rooms need updating I was expecting the worst. They're dated but not quite as bad as one might think reading reviews. The rooms were perfectly adequate. It's well worth it to spring for the river view because it is excellent. The staff is very friendly. The breakfast is largely adequate. The rubbery eggs,... More

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Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 6 June 2013 via mobile

Embassy provides a great value, with free drinks from 5pm to 7:30 along with a complimentary breakfast buffet. The rooms were very spacious, but lacked adequate lighting were in need of updated carpets and bed comforters. Location is great if you are attending a Reds or Bengals game. Parking is $14 for in and out privileges.

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Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 June 2013

Hosted my daughter's wedding reception at this hotel as well as headquarters for all out of town guests. Hotel may be dated to some but the location and view of the Ohio River make up for any aesthetic shortcomings. Suites are comfortable and the hotel is quiet despite the bustling atrium. Free breakfast and evening manager reception with free drinks... More

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1 review
4 of 5 stars Reviewed 31 May 2013

We enjoyed both of our stays at the Embassy. The location is perfect and the staff is friendly and professional. We love the suite rooms that we have experienced too. Our first visit was over Christmas when we visited our daughter. The staff was gracious and at that time we had to bring our little dog at the time also.... More

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Portland, OR
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 30 May 2013 via mobile

It is really time to shut down...CLEAN your suites and change the furniture!!! I have been staying at your hotel for the past 10 years and nothing has changed. I keep hoping each time it will be better but it has not happened. Pros- breakfast and managers reception Cons- rooms are dirty!! Water pressure is a hot/cold miss....sometimes it works... More

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embassyrc, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review
1 June 2013

Thank you again for your candid remarks. I apologize that you found our hotel to be in need of upgrading and assure you that our plans remain firm whereby we are evaluating and finalizing our product improvements. I know that you reached out to us in another Trip Advisor review and please know that we hear and respect your comments.... More

Ohio
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 29 May 2013

I am a big fan of this chain and stay in it if its ever an option. This hotel was alaid out a lot nicer than others. The atrium area was really pretty with a nice fountain and open area. There was a Noble Roman's pizza that offered grab and go pizza and drinks which was a really cool option... More

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See 2 more reviews by MissyV07 for Covington
embassyrc, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review
1 June 2013

Thanks for your positive remarks from your recent visit! I'm happy to hear you enjoyed yourself and found our hotel to your liking! I'm also happy to hear you are a "fan" of the Embassy Suites brand as we offer so much value! Keep us in mind for your next vacation or business destination...we would love to see you again... More

 
 
 
 
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Additional Information about Embassy Suites Hotel Cincinnati - Rivercenter / Covington

Also Known As:
Embassy Suites Hotel Cincinnati
Embassy Suites Covington
Covington Embassy Suites
Address: 10 East Rivercenter Boulevard, Covington, KY 41011
Phone Number:
Region: United States > Kentucky > Covington
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 hotels in Covington
Price range (per night): RM492 - 761
Hotel Class:3.5 star (3.5*)
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