stayed here on the way home to Indiana, worst thing we could have done, nthis place is horrible, found bed bugs in room, reported to desk clerk, she seemed to be uninterested, however, she didnt hang up phone and i heard someone say, theres not bed bugs here they just want a free room, im appaled, we left never will...
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Booked this motel online only because they accept pets (was traveling with my dog). The place is old and sad, in a part of Frankfort which has probably seen better times long ago. It was relatively clean, but cheap towels, awful pillows, and the shower was the most economical I've ever seen. The staff don't know what service is. Went...
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Once again, a work-related meeting took me to Frankfort. And once again, I stayed at the Days Inn, in the room where I usually stay. Once again, no complaints -- well, except that there could be more water pressure in the shower since it's considerably weaker than what I am used to at home. I usually request one of two...
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Reviewed 22 March 2011
Reviewed 3 June 2010
Reviewed 22 November 2010
Thank you again for the nice responce. Our staff tries very hard to make our guest feel like this is their Home away from Home. We do want your business and hope to keep it. Hope we will see you next year. Since this is the holiday season may you and your family have the best.
Thank you Marjorie Chism...
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Do you like Bedbugs? Stay here, they have plenty. I found 3 of them after waking up. They fed on me or someone recently. Hope it was me.
I didn't stick around for the free breakfast but they say it is edible. Looking forward to decontaminating all my stuff. thanks
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As much as we wish that a customer would never have an occurrence with bedbugs this is now a impossibitity for every hotel in America. Prior to this guest we had no report of such but when we were alerted by this guest we took necessary precautions to prevent this with future guest. Our staff prides itself on providing clean...
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I was there to register my son in college. We got there late. Customer service was really bad. I was hoping in the morning the next shift was be helpful. NOT AT ALL. We just checked out and said we will never stay at Days Inn again!
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Please accept my apologies for our desk staff, offering friendly customer service is a must. I have investigated this issue and made the staff aware of your concerns. We do value your business and ask that you give us another opportunity to service you on your next trip to Frankfort.
Again accept my apologies. Thank you Marjorie Chism GM
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What a dump.Room was not cleaned until 4:45 each day.Air did not work it was like a fan.Breakfast if you like stale doughnuts then this is the place for you.I will include pictures later.Stay away from days. Inn Frankfort.
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We do apologize that our housekeeping was late in getting to your room. We know that we are not for everyone but feel if you give us a chance to make your stay enjoyable we can..
We do understand that with the heat of the summer that AC units will go down and anytime we are alerted, we will either...
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This is where I usually stay when I am in Frankfort on business. I get a good rate with AAA and it's convenient to the downtown office where I have to go when I'm there. I have reviewed this motel previously but this time there was a small issue. The toilet ran all night, not enough to be an inconvenience,...
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Reviewed 19 November 2011
Reviewed 3 June 2010
Reviewed 22 November 2010
Thanks again for taking time to respond and yes, the issue was taking care of that day. We do appreciate when guest like your self take the time to let us know when there is a problem. So we can have the opportunity to repair before the next guest. Again thank you and hope to see you next visit. Marjorie...
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This hotel is a disgrace. The first room we checked into was dirty. Hair on the pillows, the towels had not been cleaned, but just re-folded and put back up. The toiled was horrible. So we go to switch rooms and get another room, right next to the other one. It too was dirty. Hair on the pillows, etc... So...
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Thank you for bringing to our attention the problem you encountered with our Days Inn Frankfort. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience.
I have spoken to the Head Housekeeper about this it is her responsibily to check the rooms. Before releasing them to be rented.
Again,...
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I stay here often for work. Stayed again recently without any problems, although this time I heard a loud profane argument either outside or on the floor above. Good wi-fi signal and service, plenty to choose from on the TV, plenty of hot water although the water pressure is not as strong as I prefer. Overall another good stay.
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Reviewed 19 November 2011
Reviewed 22 March 2011
Reviewed 3 June 2010
Thank you for using us . Hope to have you again. Marjorie Chism GM
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Older motel. Two story buildings with no elevators. Looks sketchy from the road but rooms are comfortable. Wi fi and continential breakfast included. Many places to eat in a one mile radius. Close to shopping and interstate. Rooms were clean but could use some updating.
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Thank you for your responce and using this Days Inn. Marjorie Chism GM
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