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Holiday Inn Express Hotel & Suites Franklin

2.5 of 5
85 Neha Drive, Franklin, KY 42134
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Holiday Inn Express Hotel & Suites Franklin
Ranked #2 of 10 hotels in Franklin
4.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    31
    3
    3
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    1
Date Rating
Bloomington, Illinois
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 April 2012

Not a bad thing I can say about this place. Check in was very busy (people on their way to and from Spring Break), but the manager was very friendly and working as hard as he could. One of the workers didn't show up, and he was working past his shift. Big thumbs up to anyone that can be this... More

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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 31 March 2012

This is one of the best HIE properties that I have stayed at. I am a platinum Priority Club member, so I have stayed in quite a few. It is very clean, updated, and excellent staff. The front desk worker even remembered us from when we stayed there 3 months before! That was impressive! I recommend this hotel to anyone! More

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Bowling Green, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 March 2012

The complete experience was positive. The service, facilty and attitude of all we worked with exceeding expectations. I have recommended this facility to other colleagues. More

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Jackson, TN
1 review
5 of 5 stars Reviewed 13 March 2012

We were traveling through the area, tired & ready to get out of the car. We could not decide between the Hampton Inn & this HIE. We decided to stop at this hotel 1st bc it looked the newest. I am so glad we did, Santosh the manager went out of his way to accomadate us. He gave us a... More

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Scottsville, Kentucky, United States
1 review
5 of 5 stars Reviewed 27 February 2012

The staff at the Holiday Inn were extremely curteous, willing to go out of their way to see that our were well taken care of and, most importantly, provided the cleanest rooms and facilities which speaks to their customer satisfaction guarantee. If you're looking for a great place to stay, a wonderful staff to assit you and reasonable prices this... More

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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 26 February 2012

We stayed here for one night on our way home to Michigan from Florida. The hotel was very clean and the front desk was very friendly. I only wish we could have found a discount to bring the cost down a little. The breakfast starts at 7am which is 8am Michigan time so we got a later start then I... More

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Huntsville, Alabama
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 February 2012

This hotel is one of the best HI Express places we have stayed. The front desk staff were friendly and efficient--providing us the room location we asked for at registration. The evening cookies were a great snack. Even played checkers at the table in front of the stone fireplace where breakfast is served. Very nice room, king bed was plenty... More

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michigan
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

We just experienced another stay and were very pleased. I thought the first couple of times it was because it was new, or due to the fact I was a Platinum Priority Club member, however, as our visits were so infrequent, it had to be the "culture" of the management. It is very clean and comfortable and the feeling of... More

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Rarden, Ohio, United States
1 review
4 of 5 stars Reviewed 2 February 2012

Stopped here as a tired traveler. Chose HI because my rewards program. Glad I did. Very nice place, clean, convenient. A little road noise from the interstate, but that is to be expected for the location. Manager was polite, friendly and even recommended a nice place to eat. Definitely recommend this hotel. More

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Huntsville, Alabama
2 reviews
5 of 5 stars Reviewed 31 January 2012

I stay at this HI Express frequently and have for the past 3 years. It is the best run HI Express in the country. I'm not sure where Mitch60750 is coming from but I have never encountered a problem with bed bugs (or any other sanitation or pest problem). The hotel is always clean, neat. I find this property to... More

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Additional Information about Holiday Inn Express Hotel & Suites Franklin

85 Neha Drive, Franklin, KY 42134
Price range (per night):* RM345 - 402

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