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Hyatt Regency Lexington

3.5 of 5
401 West High Street, Lexington, KY 40507
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Hyatt Regency Lexington
Ranked #16 of 65 hotels in Lexington
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217 reviews from our community

Traveller rating
    84
    80
    29
    14
    10
See reviews for
Families
43
 
Couples
54
 
Solo
16
 
Business
75
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New England
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

I was in Kentucky for business recently and chose to stay a few extra days in Lexington to explore the area. My stay was within a few days of the Kentucky Derby in Louisville, and my stay at this hotel was expensive. The room I stayed in was about $80 more per night than it would be currently now that... More

Was this review helpful? Yes
Larry B, General Manager at Hyatt Regency Lexington, responded to this review
17 May 2013

Thank you for your thoughtful review of your visit to our hotel. We are delighted that you enjoyed our accommodations, our fitness center and that you appreciated our convenient location. We hope to serve you again soon. Larry Bell More

Corbin, Kentucky
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013 NEW

We stayed here for one night and I am pretty sure there were no major events downtown or at Rupp Arena as the hotel and area were not very crowded at all. Upon arrival the check in process was very easy and quick. The staff was some of the most friendly staff I have encountered. We purchased the room on... More

Was this review helpful? Yes
See 4 more reviews by abfarris for Lexington
Larry B, General Manager at Hyatt Regency Lexington, responded to this review
14 May 2013

Thank you for your excellent review of our hotel. We will pass on your very nice comments about our staff friendliness, the cleanliness of our hotel and the service you received. We hope you will come back and stay with us again. Thanks again for your business. Larry Bell More

Owensboro, KY
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW

I traveled to Lexington for a Taylor Swift Concert on a Saturday evening. I booked five rooms for our group of 20, which we paid $272 each in advance. Knowing that the concert was sold out, I would have expected the staff would be more prepared. The valets were above and beyond friendly and helpful. Check-in was a breeze. We... More

Was this review helpful? Yes
Larry B, General Manager at Hyatt Regency Lexington, responded to this review
14 May 2013

Thank you for posting your review of your visit on Tripadvisor. We are happy to read that the rooms, valet parking and registration experience was very good. After reading your comments, we can certainly understand your frustration with needing to feed some hungry girls after the concert and the lack of food available at that time. We will take note... More

Somerset, Kentucky
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 April 2013

The hotel was extremely convenient for our stay in Lexington, but for the price we paid we did expect that little bit more from the hotel. Our initial interaction was with the front desk staff and they were very professional and courteous. The luggage handlers were also very professional and a nice bonus. The room was really nothing more than... More

Was this review helpful? Yes
See 4 more reviews by ManagerKy023 for Lexington
Larry B, General Manager at Hyatt Regency Lexington, responded to this review
5 May 2013

Thank you for sharing your thoughts about your experience at our hotel for the Taylor Swift Concert. We apologize if you were disappointed in your guest room. We will certainly follow up on your comments on your bathroom for the benefit of future guests. When there is a major event taking place, there is a premium at our hotel for... More

Florence, Kentucky
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 28 April 2013

This is the place to stay for events at Rupp Arena. The lobby of this hotel and the Rupp lobby are connected. You are only steps away. from your event. The staff was very friendly, very helpful and the property was very clean. The room was as expected. Don’t drink or eat in the bar. Very Very pricey (and really... More

Was this review helpful? Yes
See 4 more reviews by BurlingtonWilly for Lexington
Larry B, General Manager at Hyatt Regency Lexington, responded to this review
5 May 2013

Thank you for your positive review of our hotel. Yes, our lobby is connected to Rupp Arena, so whether you are attending the Taylor Swift Concert or a University of Kentucky basketball game, you can't improve on our location. Also, we appreciate your commenting on the cleanliness of our hotel and the helpful and friendly service you received from our... More

Chattanooga, Tennessee
Top Contributor
74 reviews 74 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 27 April 2013

I booked a room here for a conference. On check-in, the staff was not accustomed to tax-exempt folks who are required by their employers to get and it took an additional 20 minutes to get checked in while the desk clerk learned what to do and copy my tax-exempt status document and credit card. More on that later..... The room... More

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See 2 more reviews by nawlinsdiner for Lexington
Larry B, General Manager at Hyatt Regency Lexington, responded to this review
28 April 2013

We appreciate the time and effort involved for you to write such a thoughtful review of your experience at our hotel. Obviously, these issues that you encountered fell far short of our normal standards. We would love an opportunity to set things right with you and follow up with our staff, for improvement, after learning the particulars. Therefore, please reach... More

Durham, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 24 April 2013

I stayed here while attending a conference at the Lexington Convention Center. Overall the stay was enjoyable. The hotel staff was very nice and professional. The room was spotless. The hotel is in a very convenient location. My room location was a little odd. I stayed on the third floor and had a balcony overlooking the dining/lounge area. Unfortunately this... More

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Larry B, General Manager at Hyatt Regency Lexington, responded to this review
28 April 2013

Thank you for your thoughtful review of our hotel and for the helpful comments for other Trip Advisor followers. We were delighted that you enjoyed your encounters with our staff and found your guest room to be "spotless." We regret that you found your atrium room, not as tranquil as you would have liked and appreciate your tips for future... More

Lakeland, TN
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 8 April 2013

We stayed here two nights for The Run The Bluegrass Half Marathon. It is in a great location, close to everything. The room was clean and the bed was wonderful. Slept great both nights. We were near a elevator, which we heard people voices a lot. I would ask for a room away from the elevators, but thats in any... More

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Larry B, General Manager at Hyatt Regency Lexington, responded to this review
28 April 2013

We appreciate your thoughtful comments about your experience at our hotel while running the "Run the Bluegrass" Half-Marathon. We've had other positive reviews on runners here for that race over Easter Weekend. You may also want to look into the Bluegrass 10,000 held every year over the July 4th Holiday. We hope to host you again in the near future.... More

South Holland, Illinois
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 April 2013

We were there attending a convention. It was a very pleasant stay. The staff all treated us well. This was our second stay at this location. I would stay there again if when the opportunity exists. The check in went well and there was no problems associated with our reservation. The bellmen were kind and helpful (not pushy or rude).... More

Was this review helpful? Yes
Larry B, General Manager at Hyatt Regency Lexington, responded to this review
28 April 2013

Thank you for your very nice comments on your experience while attending a convention at our hotel. We were delighted with your comments on your positive service encounters with our Front Desk, Guest Services, Banquets and BlueFire Grill service staff members. We genuinely appreciate your thoughtful review of your entire experience with us and we invite you to please come... More

Paris, France
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 April 2013

Hi, i stayed here for ~50 days, the stay during the period was really good and i enjoyed. The people in hotel are customer oriented, responsible and approacjble. The morning breakfast was amazing. Best place to stay in Lexington.

Was this review helpful? Yes 1
See 2 more reviews by shankarmadduri for Lexington
Larry B, General Manager at Hyatt Regency Lexington, responded to this review
28 April 2013

We appreciate your comments about your many nights in our hotel. After staying with us for more than 50 nights you know us very well. Thank you for your business and for commenting on the consistently good service from our staff and on the high quality of our breakfast buffet. Please return again soon. Larry Bell More

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Additional Information about Hyatt Regency Lexington

Also Known As:
Hyatt Regency Lexington Hotel Lexington
Hyatt Regency Lexington Hotel
Lexington Hyatt Regency
Hyatt Lexington
Lexington Hyatt
Address: 401 West High Street, Lexington, KY 40507
Region: United States > Kentucky > Lexington
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Lexington
#14 Business Hotels in Lexington
#20 Family Hotels in Lexington
Price range (per night): RM392 - 612
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
A landmark tower rises in the heart of Bluegrass Country. This is the Hyatt Regency Lexington located in the heart of downtown... a superb combination of elegance and style. You will enjoy exquisite comfort and convenience in 365 luxurious rooms including 9 suites. A dramatic 7-story atrium lobby is the ideal gathering place before shopping at Victorian Square which is connected to the Hyatt by glass skywalks. Additional features include the Glass Garden restaurant, Lobby Bar, a heated indoor pool, a fitness center and complimentary parking. The Hotel is part of the Lexington Center Complex which also houses the Lexington Convention Center, the Civic Center Shops with over a dozen boutiques and food court, the UK Basketball Musuem and Rupp Arena - home to the University of Kentucky Men's Basketball team, the Lexington Horsemen National Indoor Football team and various concerts and programs throughout the year. ... more   less 
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