We came for a 5 day stay with our family. The facility looked as new as the first time we stayed here. The entire staff was friendly and cordial. Breakfast was hot, fresh and plentiful. The room was big, clean and in excellent shape. The surrounding area offers plenty to do within a nice walking distance. Andrew and Tolita were...
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Love this hotel and the location. I will stay here in the future.
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The property is fairly nice but the beds were hard! Not quite as nice as I expected from a Marriott extended stay. The rooms look a little worn and the staff seem a little stressed. The Managers should treat their employees better.
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Dear OhioTravelGuru,
Thank you for taking the time to write a review about our property. I would love to know what room number you stayed in so I can personally make sure the mattress is up to par. We have all pillow top mattresses and actually just recieved brand new ones, so if there is one that is hard I...
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I admit that since I travel frequently, I have high expectations of the hotels I visit. This hotel leads the pack. Besides making you feel welcome, which is important if you are frequently away from home, they go the extra mile to be sure that your needs are covered. I am very grateful that whatever I ask is not received...
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Dear AWDMF,
I am so pleased to hear that our staff was exceptional for you during your stay! We have been consistantly rated among the top of all hotels in Louisville as well as in Residence Inn.
I have shared your comments to my staff and they were excited to hear about your experience with us!
Come back soon!
Leah...
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I selected this hotel based on the Trip Advisor reviews and was not disappointed. We stayed there with our sons, 12 and 14, and found the 2 BR suite very comfortable and affordable. The breakfast was good, with an assortment of hot times, such as eggs and sausage -- perfect for growing boys! The fitness room was also nice. We...
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MJI2003!
Thank you so much for taking the time to write about your experience here at the Residence Inn Louisville Northeast! Trip Advisor is one of the #1 websites travelers go to in order to read reviews before they travel! It's fun to see that you also looked at Trip Advisor before you stayed with us and aggreed with the...
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Great stay. Friendly staff. Nice breakfast. Spacious, clean room. Highly recommended!
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NatureGirls!
Thank you for writing a review on Trip Advisor! We are thrilled you enjoyed your stay here! AND yes, our rooms are huge! 50% larger than the traditional hotel room! Come back soon!
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I use tripadvisor religiously when I travel, so I thought I would share my experience with this hotel to help others. We booked a two bedroom for our trip back home from Orlando to Chicago. We arrived at the hotel at 7:00 PM to be told that they were overbooked and only had a one-bedroom. We have 3 small children...
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Dear Rima P,
Thank you for taking the time to express your concerns about your recent experience with the Residence Inn. I have a small child too and know how frustrating it must have been to arrive at a hotel and then be told we wouldn't honor the room type you requested. With the recent devestating storms in Henryville where...
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I and several colleagues have stayed at this hotel for long periods, the rooms are very well equipped and maintained for long stay. The staff are very polite helpful and friendly. There are a few rooms that have machinery close to the window so can be noicey! I was moved as soon as a better Room became available.
A good...
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John H!
Thank you for all the great tips you shared about our hotel! We appreciate you taking the time to tell other travelers about your experience here and we appreciate you staying with us each time you are in the states!
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Stayed with my husband for a weekend for our 5 year anniversary. Reviews have covered most of it, but wanted to add a few things. Hotel isn't glamorous or fancy, but very clean, well kept up, friendly and helpful staff and small details made it a great stay. I really liked the room, it was very spacious yet cozy. Breakfast...
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Dearest Wynterwed!
Thank you so much for taking the time to Rave about our hotel and breakfast! We appreciate you taking the time to visit us! I have shared your awesome comments to my staff! Come see us soon!
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The room and overall hotel was clean and well maintained. The staff was very helpful and friendly. There was a nice pool area with hot tub and a small but adequate workout room. Breakfast was very good, definitely a step above a continental breakfast, and there was a fire to linger by if someone chose to. There is an awesome...
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Dear 4OnTheFly!
Thank you for taking the time to write a review about our Residence Inn by Marriott Louisville Northeast! I have to agree, the Ice cream Pie Kitchen does have some delicious treats! So glad you were able to enujoy your stay while checking out some great restaurants while in Louisville!
Come See Us SOON!
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