We were very impressed with the updated amenities, cleanliness and super-comfy beds at the Louisville Northeast Courtyard. It was very convenient having the option to dine in or grab something to-go right in the lobby. And while I didn't use the Internet cafe or the touch-screen activity monitor they both seemed to be popular with other guests I observed during...
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Thank you for a great review. I am very pleased you enjoyed your stay with us and have shared you comments with my entire staff. We hope you come again soon, and thank you again for your kind words.
Sincerely,
Don McNew
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Stayed this past weekend for Thunder Over Kentucky. I must say this hotel was very impressive! Not was the hotel up to date but it seemed clean and the staff was extremely friendly. I forgot the women's name Saturday night but she was FANTASTIC! I hope Marriott knows what an asset they have on their hands. But I must say...
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Jerry,
I am very happy you enjoyed your stay over Thunder. I will be sure to pass along your praise to our staff. It is great to hear the positive comments on our newly renovated hotel.
We look forward to your return.
Sincerely,
Don McNew
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Had a great stay at this hotel. Brian at the front desk and the rest of the staff were very friendly and helpful. The hotel was very clean, the lobby was spacious and there were plenty of shops and restaurants in walking distance. The location was good, since it's only about 9 miles from downtown Louisville and Churchill Downs. The...
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Thank you for this great review. I will definitely pass along your comments to Brian and the rest of the staff. We are glad you enjoyed your stay and hope to see you again soon.
Sincerely,
Don McNew
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This hotel is located in newer area around shopping and restaurants. Beware....they are currently under a remodel. Their lobby is very dusty and loud at times but my room was very nice and clean. I must have had a new. The staff was overly friendly saying hello EVERY time you walked in and out the door. A bit much if...
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Thank you for taking the time to provide us with your feedback. I hope the ongoing enhancements to the hotel were not too much of an inconvenience. The hotel is half way through the renovation and the new options for our guest will be fantastic.
Again, we appreciate you choosing the Courtyard Louisville Northeast and look to serve you again...
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I recommend avoiding this hotel for the next couple of months. As the gentleman at the front desk informed me at check in, "they will have an entirely new hotel in a couple of months". The problem is they should have closed for renovation, as evidenced by the fact that the check in desk is literally made up of card...
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Todd,
I apologize that you were inconvenienced during your recent stay. The hotel is in the process of enhancing several areas for our guests future enjoyment.
The hotel has a custom build desk that is a temporary structure placed at the entrance of the lobby so that our guest can maintain their normal arrival and departure procedures. The goal is...
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Was in town for a tennis tournament at an indoor facility nearby so this was a perfect location and the tournament's special rate was very reasonable. Hotel was clean and the front desk staff very welcoming. Skipped the $9.99 breakfast and walked to the Panera 100 yards away instead. The hotel is behind a huge shopping center so there are...
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Thank you for your wonderful review for your January stay. The hotel has just completed a full renovation and now we have several great breakfast options as well as serving Starbucks coffee.
We hope to see you on your next trip to Louisville.
Thankfully,
Don McNew
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I recommend this Courtyard by Marriott without reservation. If you are looking for cleanliness and excellent front staff service in addition to very reasonable rates, then search no further. You will not be disappointed! My only disappointment is a lack of continental breakfast fare, but with so many restaurants nearby one cannot really complain. Our room, featuring a king size...
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Thank you for providing us with a great review from your January visit. I apologize for the lack of a continental breakfast, but now the hotel has just completed a full renovation and we have several breakfast options for our guest. Our Bistro restaurant now offers everything from Grab and Go fruit cups to complete cooked to order breakfast platter....
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Our stay at the Courtyard by Marriot in Northeast Louisville was simply amazing. The rooms look like something from a magazine, not to mention they were so clean. My favorite memory involves the Guest Service Specialist who assisted us while signing in (Phillip Abraham) the kindest gentleman I had ever met. We were treated like family, well or should I...
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I was on a business trip to a local company who are very close to this hotel. Overall we had an excellent stay. The rooms are sizable and clean with all of the required features you would expect. Breakfast was excellent, with a very hard working waitress. There was a wide choice of options for all tastes - hot or...
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We meet our daughter and son-in-law's family for Thanksgiving 2011 here. Very modern and contemporary feel to the place. We liked it, though some things were lacking. No microwave or small frig in the rooms. No free breakfast. The breakfast they did offer for $9.95 came on Styrofoam plates and appeared to be minimal fare. No other meals are served....
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