BEST WESTERN Louisville East (KY): See 66 Hotel Reviews and 60 Photos

Also Known As:: Best Western Envoy Inn And Suites; Best Western Envoy Hotel Louisville; Best Western Louisville; Louisville Best Western

Address: 9802 Bunsen Way, Louisville, KY 40299

Phone Number:

Region: United States > Kentucky > Louisville > East Louisville

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access

Hotel Style:

#34 Business Hotels in Louisville

Price range (per night): RM193 - 431

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Stay at this Louisville, Kentucky hotel featuring recently renovated guest rooms and enjoy a host of convenient amenities at a great value while traveling. The Best Western Louisville East is conveniently located with easy access to key attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options.Area Attractions:Churchill Downs – 12 m KY Fair / Expo – 10 mKentucky Derby Museum – 12 m 4th Street Live – 11 mLouisville Slugger Museum – 12m Skyview Park – 2 mCaesars Riverboat Casino – 25m Oxmoor Mall – 4 mTom Sawyer State Park – 7 m St. Matthews Mall – 4 m ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Best Western, EasyToBook, Olotels, Priceline, Venere, Hotels.com and Tingo so you can book your BEST WESTERN Louisville East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

J D

Niagara Falls, Canada

Contributor

11 reviews

3 hotel reviews

Reviews in 5 cities

5 helpful votes

“Second Visit Even Better Than The First”

Reviewed 7 May 2013

I stayed here in March of 2011, shortly after they changed owners. Everything was updated. The room was completely redone. I have a suite that I did not pay to upgrade to. The price at the time was amazing for the time of year with the MATS Show going on. All hotels were solidly booked. I arrived early and they... More

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See 3 more reviews by J D for Louisville

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. It's great to hear that you have stayed with us several times, and plan on staying again. Don't... More

suzanne9209

Overland Park, Kansas

19 reviews

16 hotel reviews

Reviews in 14 cities

11 helpful votes

“Definitely not a 3 star hotel”

Reviewed 6 May 2013

The Best Western has some good things to mention: a very friendly staff and a delicious, made to order breakfast. The room was fairly comfortable, though there is a bit of a stale smoke smell and the smell of an old property to it. Priceline has this property listed as a 3 star hotel, which it is not. It is... More

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hate to hear that you do not feel we are a 3 star hotel. We are making... More

Carol N

Louisville, Kentucky, United States

1 review

“Great Experience!!!”

Reviewed 27 April 2013

From beginning to end, front desk to housekeeping, great experience. In particular, the front desk was extremely accommodating. We had to check out a little late (ok, an hour and half lol), and it was not a problem at all. Once again, GREAT experience!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We love having you guys here and hope you will continue to come back and see us!! Sincerely,... More

Michael H

Edgewood, New Mexico, Usa

“An Excellent Hotel”

Reviewed 25 April 2013

Review collected in partnership with Best Western

P N

Germantown, Ohio

12 reviews

Reviews in 7 cities

“Maybe just a 2 star”

Reviewed 9 April 2013

Not quite what I call a 3 star hotel because it was a little outdated, but overall, I had a nice stay. Our room was clean & the staff was very courteous. There was some remodeling going on & certain areas were blocked off for wet paint or construction, but it didn't affect us much. The free breakfast was very... More

See 2 more reviews by P N for Louisville

Your business is very important to us and we value your feedback. I sure hope that the next time you and your sister decide to getaway, you choose to stay with us again. I remember checking you into the hotel, and thinking how nice it was that you two planned this time together, as I do this with my sister... More

518CynthiaM518

Detroit, Michigan, Usa

“Unpleasant stay”

Reviewed 5 April 2013

Kate E

West Melbourne, Florida

6 hotel reviews

1 helpful vote

“Smoke in a non-smoking room”

Reviewed 31 March 2013

This hotel is in a semi industrial area but if you take the back road you head right into a main shopping/eating area. Walmart is 5min away. We reserved a non-smoking room but it was evident that someone definitely smoked in this room. When we told the front desk, she said that "yes that happens" and then offered us Fabreeze.... More

See 2 more reviews by Kate E for Louisville

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We do apologize for the smoke smell you had in your room. As stated at check in, we are... More

chachi10

Chicago, Illinois

Reviewer

5 reviews

Reviews in 3 cities

“Not 3 stars....”

Reviewed 26 March 2013 via mobile

Room was very big but very dirty. There were rings on the table from the previous person that may have stayed there. Wanted to leave my drinks in the fridge but, that was very gross and looked like it had never been wiped out. The water pressure in the shower was terrible, and the toilet was even worse! I will... More

See 2 more reviews by chachi10 for Louisville

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can... More

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famgetaway5

3 reviews

2 helpful votes

“Some sites call this a three star property. I have no idea how!”

Reviewed 22 March 2013

Would not stay there again, in spite of the nice people who work there, and their decent breakfast. The location was next to two long-term motel/hotel places, behind car dealers and a Wal-Mart. Yuck. A couple of construction workers were standing right outside the back door smoking and drinking when we arrived, such a classy touch. The site I expressed... More

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heather m

clarksville tn

“Never again,,”

Reviewed 19 March 2013

From the outside the hotel looks great, but once inside its not as nice as it seems. The parking is limited unless you park in the back of the hotel. The room was ok kinda out dated. I thought the bathroom was dirty and would not take a shower. The ac/heater made a popping noise all night long and kept... More

See 2 more reviews by heather m for Louisville

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave to implement improvements to ensure we offer a better experience for guests in the future. We have addressed the issues within the room and with the housekeeping department. I... More

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BEST WESTERN Louisville East Hotel Reviews, Louisville

BEST WESTERN Louisville East

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