Hotel is pretty typical Best Western. Nice rooms, good breakfast. But, it is right on the Watterson Freeway, so be sure to ask for a room opposite the freeway. Easy convenient access to downtown, to airport, to University of Louisville and Churchill Downs. Didn't try Mango's, but it looked nice. Front doors need to be automatic open as it is... More

we checked into this property Monday night, April 29. the staff was so helpful with routine check in, wake up call, park & fly, & early cab reservations. but there was more good service!! first of all, a laptop was left at the business center, which was promptly reported to us, & subsequently retrieved. second, the interior light of our... More

This hotel is not much to look at from outside. Not bad inside, found the room clean and comfortable. This was a business trip and we had entire hotel booked, hot water was hard to come by...but everyone was departing each morning at the same time. The hotel restaurant was a Mexican restaurant, which was mediocre. This would not be... More

After a long days drive, the last thing you want to see is a grumpy desk clerk. We had found a price on line that the guy kept denying existed. After much debating, we finally had to get out our lap top, and prove to him such a price existed. Other people at the desk looked embarrassed by his attitude.... More

The meeting room was perfect size for our group, everything was set up correctly, refreshments were available. the staff was very helpful and freindly and went out of their way to accomodate our lasrge group. No complaints from anyone staying overnight.

This hotel was great! Has a shuttle, but beware that it starts at 6am. We had to take a cab ( about $12) to the airport for our early flight. Very clean although the main hallway of the lobby smelled of smoke. Front dest was very helpful. The hotel is not far from Bardstown Road which seemed to be like... More

Business Visit alone, Slept there for 2 nights Quick Check-in Great ComplimentaryBreakfast with very friendly staff standby to help anytime+ Spacious Rooms + 2 Large nearby malls +Excellent/Punctual free 10-15min Airport Shuttle You have to display a Credit Card for deposit- No Cash deposit accepted whatsoever + Rooms need Refurbishing+ OLD TV+ Bed Bugs?+ breakfast is from 6:30-9:30Am+ Heating unit... More

The hotel was ok for theprice we paid. When we first arrived my husband went in to check in and the lady at the front wasnt very pleasent with him but when i showed up and she figured out i was the one who organized this hotel her attitude changed and she was nice. The hotel was clean and nice.... More