Stayed multiple nights during a two month work assignment... the rooms were clean (I had a wood burning fireplace too), the staff super friendly and the breakfast was hot, plentiful with lots of choices. Brenda was always concerned that I ate too much on the run...lol The manager's reception in the evening had plenty of food with beer and wine... More

Last night a door hinge came out of one of the doors in my suite and I could not find a button to turn off a light, I called that night and got quick service. The next day both items were fixed. Also, some names just have to be mentioned for friendlyness and great customer service: Matt (front desk), Brenda,... More

I have stayed here several times on business for a week at a time; My room is updated with a complete kitchen, queen size bed, desk, table, large flat screen tv and a wood burning fireplace(get logs at front desk but I receommend stopping at Kroger on your way to hotel); Front desk warm and welcoming and housekeeping does an... More

I stayed in the Residence Inn Louisville East for Business from March 16 to April 3. The staff was friendly and helpful and definitely made you feel at home while on the road. Brenda, the lady who ran the breakfasts, always greeted you with a smile. The dining area was always clean and fully stocked. The other ladies at the... More

Excellent service from all of the staff especially Brenda, the breakfast attendant and Yvonne, our room attendant. From the full delicious breakfast that always came with a smile and a nice hello from Brenda, to a remarkably clean room from Yvonne each and every day. The room was equipped with a full kitchen... better than home. The manager, Kristin, deserves... More

Very comfortable when business takes you away from home. I don't like to eat out all the time so frequent the Residence Inn's. This location was not "right off the interstate" but it actually made it feel more like home. The only suggestion I have would be to make available glass baking dishes and items such as blenders and mixers.... More

Due to being the Executor for an out-of-town relative, I've stayed here dozens of times over the past year, staying in both the 2-bdrm and 1-bdrm suites. Have never been disappointed. The staff here goes out of their way to give great service. I've been very impressed. Traveling with 2 little dogs who like it here too!

I have had several good experiences with this chain so I chose this Residence Inn for my several week business stay in Louisville based on its convenient location. The staff are all very helpful. They go out of their way to make things go right. Kristin, their manager, leads by example with excellent service from Yvette and the housekeeping staff... More

Was in town on business. I stayed there for 2 nights and was very happy with the rooms. I was able to get a free upgrade (Never Happens) and was very surprised with the accommodations. Usually I am a Courtyard guest, however on this trip I was not able to get a reservation. After my stay here. I will have... More