I started staying at this hotel back in the 90s, when it was Shoney's Inn. It was fantastic back then...the best hotel in Murray. Since changing to Best Western a few years ago, it has really started to go downhill. After my most recent stay, I don't think I'll go back anymore unless I hear they've started to make some... More

We stayed in two second story 2-Q nonsmoking rooms. It is definitely just a 2* motel. Exterior doors, cracking concrete, unpatched old holes in wall, hard mattresses, and air conditioner that cycles off and on. Small but functional fitness room. Minimal but OK continental breakfast. Truck driver was grilling his dinner outside his door. Staff was OK. More

I book these rooms for the first weekend in June. After a long day of horse camp, we couldn't wait to get back to the hotel for the pool. The pool was closed, no water!!!! I couldn't believe it. Staff unapologetic. No offer to refund or discount. This was my last stay at the Best Western in Murray, KY. Nect... More

I had to be in Murray, Ky overnight. I booked a room at the Best Western. It is in a great location on 641, the main highway into Murray from the north. The desk clerk was very pleasant at check-in. It is a motel. We had a room at the back. It was very clean & very quiet. The only... More

I would not recommend this hotel. I made my reservation online and requested a non-smoking room for myself and my parents. We were in Murray just one night to pickup my daughter from a summer program at MSU. Check-in was nothing special, the desk clerk wasn't particularly friendly or helpful. When we got to the room, the minute we opened... More

We had to stay in Murray unexpectedly and I was a little hesitant to go with the lower priced motels because of the reviews, but as it was an unexpected expense and only one night, we decided to give the BW a try. I don't stay in exterior corridor motels when travelling alone, but we were together this time. We... More

Check in was a breeze -- took all of 30 seconds, maybe less if the desk person hadn't been so courteous. The room was clean, quiet and cool. I'm almost sorry I wasn't there on business -- the layout with the really comfortable couch and coffee table would have been perfect for sorting things out after a hard day making... More

I failed to get the desk clerk's name, but we checked in on July 4th and within two minutes she was complaining about guests who complained about the pool being closed for bad weather. Tacky. When we opened the door to our double room, one of the beds was missing, a couple of outlets were missing covers, a lamp didn't... More

I have to say we almost did not stay at this hotel because of a certain previous buggy review. We decided to check the hotel out for ourselves and were so glad we did. From the moment we entered the lobby of the hotel it looked well maintained and had no bad odors. The room was great! Nice furniture, everything... More