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All 65 Baton Rouge hotels »

Comfort Suites University

2.0 of 5
3045 Valley Creek Road, Baton Rouge, LA 70808
Hotel amenities
Comfort Suites University
Ranked #40 of 65 hotels in Baton Rouge
3.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    9
    6
    2
    5
    12
Date Rating
Yelm, Washington
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 9 May 2012

We stayed at this hotel on a road trip and when we checked in, we were given a "non smoking" room but the room reeked of smoke, so we immediately asked for another room and they had no problem with that. The rooms were very clean. The breakfast was good too. The staff was very accomodating. More

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Saint Paul, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 May 2012

The staff were very nice. But the hotel could use a major cleaning. We pretty much had to get our "key" recharged every day. There seemed to be problems every day the wifi too. The air conditioner was not working in one of our friends rooms. Also we booked 2 rooms for the same time and were on different floors. More

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See 3 more reviews by eerb19 for Baton Rouge
rick farrell, General Manager at Comfort Suites University, responded to this review
2 May 2012

On behalf of Comfort Suites University, I apologize for the issues you encountered on your recent stay. These are not the standards we strive for. The property is due for an upgrade and our wireless internet is new. The problems were corrected and we would love for you to give us another try. Tahnk you. More

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Houston
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 23 April 2012

This was obviously an older property showing signs of wear. The staff was excellent; they gave me directions on how to get to where I was going, provided a list of take-out restaurants, and let my friend any myself play Scrabble and eat pizza in their breakfast area the evening we arrived. Our room was a bit of a disappointment.... More

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Colorado Springs
1 review
1 of 5 stars Reviewed 20 April 2012

This is one of the worst hotels I have ever visited. The carpeting in the room was dirty, there were hairs on the bathroom floor, the chairs had cigarette burns on them, and the refrigerator door was broken. The worst by far was I was asleep and luckily the heater woke me up. When I got up I noticed something... More

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rick farrell, General Manager at Comfort Suites University, responded to this review
27 April 2012

First, let me apologize for the issues you encountered at Comfort Suites University. This is not the standards we strive for. These issues have been addressed and the hotel is due for an upgrade. I have investigated the customer service you received and I assure you, our staff will not drop the ball again. Again, we are very sorry for... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 19 April 2012

The air conditioner only blows air. The the toilet seat does not fit and partly broken. The bath tub has a large rust stain. Overall this place has a tacky feel. The room is ok if you want to walk to a strip club. More

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Houston, Texas
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 14 April 2012

I guess we stayed during just the right time and in the right room. I couldn't help but notice the previous bad reviews. Staff was kind and courteous. Our room was spacious. Separate kitchen area with everything you need. Beds were big. Good nights' sleep, housekeeping did not kick us out. That's always nice. Usually they are terrorizing you to... More

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See 2 more reviews by NextStopIsWhere for Baton Rouge
Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 March 2012

Was in town for the USBC bowling tournament, traveling with husband, son & brother-in-law so stayed in one of the suites. The front room was a bit small but still served its purpose. Brother-in-law slept on pull out couch. Bedroom was very large, beds were comfortable. The only downside was that you had to walk thru the bedroom to get... More

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Karen Berthelson, Manager at Comfort Suites University, responded to this review
10 April 2012

Thank you for your response. AND thank you for choosing us for the most recent USBC tournament. We enjoyed having you stay at our hotel. Our breakfast does have nice options, with something for even the pickiest eaters. More

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 19 March 2012

The front desk and the staff did a wonerful job . Room were huge and comfortable. Breakfast plus was good to see. I was very happy with my stay. some of us for get YOU GET WHAT YOU PAY FOR! My friends stayed at the Bell casino and paid triple what i did and guess what. Place was horrible and... More

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Karen Berthelson, Manager at Comfort Suites University, responded to this review
10 April 2012

So glad that you enjoyed your stay with us and felt like it was worth the money spent. We look forward to having you stay with us again. More

blue mountains
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 20 February 2012

Very Very unhappy with this hotel and the staff. Please note that the location is also within a stones throw of strip club, so family's beware. We didn't see the club until the next morning, but it explains a lot about the Comfort Inn's reluctance to assist with even minor requests - like a mattress on the pull-out couch! We... More

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Karen Berthelson, Manager at Comfort Suites University, responded to this review
10 April 2012

Thank you for your stay with us. We are sorry that you experienced problems. We work hard to make sure that every stay for every guest is one that we can be proud of and has you coming back to our hotel the next time you are in town. We have taken efforts as a result of your review to... More

Victoria, Texas
2 reviews
5 of 5 stars Reviewed 20 February 2012

The front desk greeted us very warmly. Our stay was better than expected. The room was recently upgraded with newer carpet and nice bedding. The bathroom overall size was small and the bathtub was very very slick. I would recommend this hotel to anyone. In fact better hotel than one on I10. This one sits back just a short distance... More

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Karen Berthelson, Manager at Comfort Suites University, responded to this review
10 April 2012

We are thankful for your business and glad that you enjoyed your stay over the competition in the Baton Rouge area. The Comfort Suites University, like you mentioned, is located just a few blocks off of I-10 and has a great location. We hope to see you next time. More

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Additional Information about Comfort Suites University

  • Comfort Suites Baton Rouge
  • Baton Rouge Comfort Suites
Address: 3045 Valley Creek Road, Baton Rouge, LA 70808
Price range (per night):* RM313 - 323

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Comfort Suites University
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