We booked and paid in advance. (Will never do this again). We arrived about 4:30 on Apr. 1. Was given a suite on the 2nd floor. Couldn't park near the suite because of the renovation. Elevator near our suite didn't work. Had to walk half way around the place to get to our suite by the one elevator that did... More

This hotel needs a complete makeover and I hope that is what they are doing. The hotel is certainly showing it's age both inside and out. At the time of my stay the pool was closed and completely dismantled as well as the exterior of the hotel was being painted. The hotel needs much much more than that however as... More

I see several bad reviews, but it was a few recent good reviews that made me decide to give this place a shot. The room was large, the bed comfortable, and there was a sofa bed. The room was clean. The bathroom was outdated and maybe that is a part of the renovation plans. Also could probably upgrade the televisions,... More

I understand that the hotel is currently is being remodled, and there's some construction going on, but some things you can't overlook. We arrived at 3:00 for checkin, but they didn't have any rooms available, so went to the mall and came back 45 minutes later, and they still didn't have a room for us, so we left and didn't... More

The staff at this hotel are very friendly. However, the property should not be open until renovations have been completed. I started to leave after checking out the room but I thought I am only staying one night so it can't be that bad. My Mother was with me and planned to stay in room while I attended business function.... More

Great service at check in by Ruth. She was very nice and professional. We had to switch rooms because the toilet was running water on the bathroom floor-YUCK! There were also no towels in the room. Ruth immediately found us another room and we got towels anyway just in case the second room had none. We were correct because the... More

My family visits this hotel often. We used to always enjoy our stay and enjoyed the convenient location. However, after the hotel came under new management, our stays have become much less enjoyable. The new manager is very unprofessional. During one particular stay, we called for clean sheets. We were unable to make it down to the lobby before the... More

Anytime I go to the Quality Suites I have an enjoyable time. i just was their on February 11, 2012 and stayed the night and I see they are making improvements. I am pretty sure that they will be finish soon. The hospitality of the people who work there is very good. i have stayed several times and now they... More

This establishment is under renovation, but I think that is a good thing. It can only get better. The size of the suite for the price was excellent. It is very outdated but I expect to see better quality things in the future. The employees I interacted with were friendly, the chef and the breakfast was very good. They have... More