If you're ever in the Shreveport - Bossier City area, this is the place to stay! The staff was friendly and helpful and went out of their way to serve you. You'll never get better customer service than that of Dan Heagney and his Guest Service staff! Thank you for going above and beyond!

The room was a modern, clean suite with all the bells. Quiet, clean and reasonably priced. I can image this location being busy on race weekend, but during the week, it was pleasant and comfortable. Would definitely come again.

It didn't get off to a great start after arriving at this hotel and finding out that my room reservation had been canceled through Caesars property and my family of 5 had to make do with a King room and a pull out sofa....however after understanding how this property operates through orders of Caesars ENT. I had to accept their... More

I travel to Shreveport to visit my other half frequently, and this hotel is always my home away from home. From the minute you walk through the door, you are greeted with hospitality that is almost unheard of now. Rooms are comfortable, and provide all of the things you need to ensure a great stay... -Free WiFi -Free hot breakfast... More

Hotel is located right next to casino and racetrack. Room looked right out to the track and I enjoyed watching the horses practice. Employees are so friendly and the breakfast and food was great. Seating is tight so go early. Will stay at this hotel in the future you can't beat the service from front desk and other staff.

When we walked in the staff was very friendly and the hotel looked very nice and clean.We had a fast check in and headed up to the room.When we got to the room the room itself was nice but it had a horrible smell to it.so we called the front desk and they were prompt and courteous to fix the... More

At first glance the hotel looks nice. Our room had some nice modern touches. The carpet had stains everywhere. The walls , tile and doors were stained. The maids cart never moved our whole stay. , so they Probally don't use it much. A deep cleaning could make this hotel a different place. Walls are super thin, could here the... More

From the door to the room all awesome!! the person who made my reservation Sara-beth to the all the staff- wonderful courteous!! the rooms are fantastic- microwave, and mini fridge!! Perfect at no extra charge, comp wi-fi - All wonderful - lines are fresh!! they smell so good-bed is comfortable!! complimentary breakfast in the a.m. I would stay here again... More

The first and second stay here,... no eggs, no coffee, horrible stay both times. Rude workers at breakfast buffet. Rude to others who would ask for anything. The hotel is clean, pool good for kids if the chorine was not floating at top of pool. The Holiday Inn across the street is a better stay for breakfast and costs less... More