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All 4 Gretna hotels »

Quality Inn & Suites

3.0 of 5
100 Westbank Expressway, Gretna, LA 70053 (Formerly Clarion Inn Westbank)
Hotel amenities
Quality Inn & Suites
Ranked #3 of 4 hotels in Gretna
4.0 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
    18
    16
    7
    4
    4
Date Rating
alabama
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 May 2012 NEW

We stayed here the night before our cruise out of New Orleans. We participated in the Park and Cruise package which included the room for a night, breakfast, parking for the length of the cruise and shuttle service to the port and back. Lenny, our driver was very friendly and helpful. The room was clean, breakfast was great and our... More

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Salina, Kansas
1 review
5 of 5 stars Reviewed 23 May 2012 NEW

When we first got there and went inside, we were amazed by the beautiful lobby and greeted with a smile! They are just such amazing people there! They have a free shuttle to the ferry which takes you directly over to the french quarter and the riverwalk shops! They also have a great plan for cruisers! They have park and... More

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Anniston, Alabama
1 review
5 of 5 stars Reviewed 20 May 2012

This motel is a GREAT value for cruisers! They have an awesome free HOT breakfast, free shuttle to and from the cruise port AND a free shuttle to and from the French Quarter in New Orleans. The shuttle driver that we had Lenny, is a great host and a very hospitable ambassador! It's a safe and convent motel and we... More

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Amory, MS
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 May 2012

Stayed here and did the park and cruise April 29 - May 6. Everyone at the front desk was friendly and helpful. Room was clean, pool well maintained. Breakfast was adequate. We could see they are trying to upgrade the hotel a little at a time. Sidewalks around the property really need scrubbing. Hotel is old and a little frayed... More

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Gautier, Mississippi
1 review
5 of 5 stars Reviewed 13 May 2012

I checked into the hotel on 5/11 and the the front desk clerk (Richellea) was very nice. She gave alot of info and directions to places we wanted to visit. We checked on that Sunday 5/13. We wanted to get out visit New Orleans but the weather got bad, but the hotel had a driver Chris Rhodes is was very... More

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Cindy Bishop, General Manager at Quality Inn & Suites, responded to this review
19 May 2012

To our valued guest; We are so happy that we could make your stay with us Pleasant. We strive for excellence in knowing what our guest need. We look forward to accommodating you on your next visit to New Orleans. Thanks again for staying with Quality Inn & Suites West bank. More

Nashville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

My family stayed here before our recent cruise. So glad my sis-in-law found it. Room was large and comfy (king); we took free ride to free ferry and enjoyed NO the night before our cruise; had a nice free breakfast that included bacon and eggs; parked our car for the week included in rate and had a free ride to... More

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Cindy Bishop, General Manager at Quality Inn & Suites, responded to this review
13 May 2012

TO OUR VALUED GUEST: We are so glad that you and your family enjoyed your stay with us at Quality Inn & Suites Westbank. The Shuttle and Ferry ride I agree is awesome.On your next stay we look forward to seeing ya'll again! Thanks again for staying with us! More

Youngsville, Louisiana, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

I would like to advise the management of this hotel that they have an excellent worker in Linda. She is very knowledgeable and had on many occassions gone out of her way to help me beyond the normal standards. You are lucky to have this lady working for you. Bob Borison More

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Cindy Bishop, General Manager at Quality Inn & Suites, responded to this review
13 May 2012

To Our Valued Guest We really appreciate your detailed review about Linda. She is a awesome Team Player and a great asset to this company.We are so happy she could accommodate you in every way. We look forward to have you back at Quality Inn West bank in the near future. Thanks again! More

Dyersburg, Tennessee, United States
1 review
5 of 5 stars Reviewed 9 May 2012

My friends and I booked a room to for overnight under the name of Brenda Crawford. We were doing this so that we could have a place to stay and get to and from the cruise ship as well as have a secure place to park my van. The people at this hotel were excellent from the front desk to... More

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Cindy Bishop, General Manager at Quality Inn & Suites, responded to this review
10 May 2012

To Our Valued Guest My name is Cindy Bishop The General Manager of the Quality Inn & Suites where you most recently stayed. We are so happy that our team has made your stay outstanding! We strive for excellence for our guest.I will pass on your detailed review to our staff and the team member you recognized by name will... More

Trenton, Tennessee, United States
1 review
5 of 5 stars Reviewed 9 May 2012

Three different people helped us on the front desk and three different times and they were all great. Could not ask for better service. Lenny, the shuttle driver, was EXCELLENT. He took us to the ferry on Sat night and picked us back up and carried us and all our luggage to the Port to catch a crusie ship and... More

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Cindy Bishop, General Manager at Quality Inn & Suites, responded to this review
10 May 2012

To our most valued guest; We are so happy that your Park And Cruise was so accommodating. Lenny is one of the best. He has done an outstanding job for our guests, and yes, he and the rest of the staff will be here to see you on the next trip you have to New Orleans. We can only get... More

Sebring
1 review
5 of 5 stars Reviewed 9 May 2012

We stayed there over the weekend and we had a wonderful experience. We were pulling a trailer and there was plently of parking. The front desk person was Cindy Bishop and she was wonderful, went out of her way to help us. The shuttle driver that drove us to and from the ferry was extremely courtesious and helpful. The breakfast... More

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Cindy Bishop, General Manager at Quality Inn & Suites, responded to this review
13 May 2012

To Our Valued Guest My name is Cindy Bishop I am the General Manager of the Quality Inn Suites West bank. I am so happy that our team could accommodate you in all your needs for your trip "WE STRIVE FOR EXCELLENCE" Thanks again for staying with us at Quality Inn Suites West bank. More

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Additional Information about Quality Inn & Suites

100 Westbank Expressway, Gretna, LA 70053 (Formerly Clarion Inn Westbank)
Price range (per night):* RM320 - 456

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