I stayed at the Extended Stay America New Orleans - Kenner last weekend. I had a very unplesant experience at the hotel. The checkout time was 11:00. At 10:50 the service ladies knocked at the door. When I opened the door they harassed me about checking out and repeated reminded that I must leave right away so they can start... More

This hotel is a bomb. We arrived with pre-paid reservations for a 5 night stay. The desk clerk couldn't find the reservation and was kind of out of it. When we were finally assigned our room, it was dirty. Not vacuumed, sink dirty,and two light bulbs burned out. The bedws were so uncomfortable that if the floor were clean we... More

This dump is a sorry excuse for a hotel! Here is my email to the Area Operations Manager and Hotel Manager; "We had booked an upgraded room online.(supposedly renovated and comfort bedding) Ended up with room 202, which is would describe as a below average hotel room. The lobby looks real nice with new paint and nice carpet. Once you... More

This is one of the friendliest, cleanest ESA's we have stayed in. The staff was always friendly. Housekeeping was friendly. It sits back off the main street..that was the only set back..we passed it up because of the small sign on the side of Sonic. Other than that, very positive stay and the room we were in was a little... More

This place was absolutely horrible! It smells, there are urine stains all over the hallways and in the rooms, there were scary looking stains on our carpet in our room as well as on the curtains, and to put the icing on the cake there were roaches! Not just one, I saw like 3 of the small brown ones; it's... More

Arrived at this smelly dump at 3:30am. for the Sugar Bowl Game. . had reservation for 3 nights. Opened the door to room. The stinch was awful, dirty, carpet not cleaned in years. stain all over hallways. By 10 am nine of us had packed and we left for the Hampton Inn , Metaire, which was beautiful. do not stay... More

The hotel looks great from the outside needs some work on the rooms. Its next to a cool bar and grill. More

Was very pleased with this hotel. We don't usually stay in hotels because we've had bad experiences with them not being clean, but this hotel was very clean and the staff was super nice. The bottom floor has been remodeled from the hurricanes. Not only was it clean with nice staff, but the price was not bad either. I wish... More