Inadvertently, courtesy of United's plane dying on the tarmac, I'd to spend an extra night in New Orleans. Normally that would have been a boon, but I was geared up to go and it meant a day to kill at the Hilton as it transpired.
The hotel is clean, tidy and the rooms are excellent. Front desk staff were very...
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The rooms are not extraordinary, but perfectly fine for a few nights stay. Internet worked. Business center was a nice convenience; staff was very helpful in running copies when I had to rush to a meeting and the business center was fully occupied. A very convenient located for anyone meeting at the conference center next door.
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Thank you for your feedback. I’m so glad you enjoyed your stay and found our hotel services so convenient. I hope we see you again soon.
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The Hilton New Orleans Airport hotel is a good option for those who want to stay by Airport or want to stay at a nice hotel to avoid the over priced hotels in New Orleans. They offer free shuttle across the street to airport. The rooms are typical of a Hilton property and the conference rooms there are good too....
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Reviewed 26 October 2011
Thank so much for your feedback. I’m so glad you enjoyed your stay. I hope we get to see you again on your next visit to our area.
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My wife and I stayed here on a Sunday night before an early morning flight. The front desk clerk was extremely friendly and courteous. Our room was fairly standard, and was very clean. The bathroom was on the small side ... such that when you opened the door, it banged into the outward-curving shower rod (which was starting to come...
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Thank you for taking the time to give your feedback. I’m so glad you found your accommodations friendly, comfortable and quiet. Hopefully on your next visit you will get to stay with us longer and experience our delicious breakfast buffet in our restaurant, Café LaSalle. Thank you again for your feedback and I hope to see you again soon.
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Checked in on a Sunday night late for business travel. It is faster to walk to the hotel from the airport than to wait for the shuttle. But if the sun is still shining I would wait for the shuttle. Once in the hotel the front desk staff were friendly and courteous. I was in the hotel for around 12...
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Thank you for your feedback. I'm glad you found your accommodations clean and comfortable but I'm sorry to hear of your disappointment with our shuttle service and late night dining options. Our shuttle runs 24 hours and we advise the pickup may take up to 20 minutes because of on-going construction projects at the airport. I'm not sure of the...
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Pros: Directly across the street from the airport. Free shuttle service (just call for pickup from the transportation booth by the rental car pickup area). Hotel staff very friendly and quick to respond on requests. Onsite restaurant served fairly good poboys (NOLA specialty must have if you're on a tight schedule) and onsite Starbucks. Quiet, considering very close to airport....
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Thank you for your feedback. I'm glad you found our location convenient and your accommodations clean, comfortable and quiet but I'm sorry you found the room to be outdated. We have property improvements and renovation projects every year so that we may exceed Hilton brand standards. The particulars of what you feel could be improved upon regarding our property condition,...
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Right across from airport. It's an old and tired hotel, but the location is great! People are friendly, and really convenient.
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Thank you for your feedback. I’m glad you found the staff friendly and the hotel location convenient but I’m sorry to hear how you described our property condition. We spend a great deal of time ensuring that property standards are met and exceeded. We complete upgrades and renovations every year and we are constantly planning new projects. Guest feedback is...
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Checked in very late. I did read the reviews do I was not expecting much. Hilton should sell this property to Motel 6, that's what it was like. I paid $169 per night plus 20ish in taxes.
It has to be the most rundown Hilton property
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Thank you for your feedback. I'm sorry to hear you did not feel our property is up to Hilton standards. Please be assured that we take great pride in maintaining our hotel and constantly upgrading our property's features to ensure that our guest's experience the best value for their stay. Just a few of the improvements this year alone will...
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We stayed here the night before our return home from our Spring Break trip to New Orleans. The place was a wonderful oasis by the Airport, my boys (ages 7 and 9) loved the pool! The room was clean and well appointed, our room face the pool and as such it was very quiet. This property is a step above...
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Thank you for your feedback. I am so glad to hear how much you and your family enjoyed their stay with us. Please come back and visit us again soon.
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This really is a perfect hotel. Have stayed many times and never had even the slightest issue. That deserves a 5-star in my book.
It's an airport hotel, I'm not there for leisure or luxury. They do a good just at not messing anything up. That's enough for me. I also like the feel of the place.
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Thank you so much for your feedback and we look forward to your next visit.
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