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All 26 Lake Charles hotels »

L'Auberge Lake Charles

4.0 of 5
777 Avenue L'Auberge, Lake Charles, LA 70601
Hotel amenities
L'Auberge Lake Charles
Professional photos
110 traveller photos
Ranked #7 of 26 hotels in Lake Charles
3.5 of 5 stars 310 Reviews
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310 reviews from our community

What travellers say about this hotel
  • “Lazy river” (11)
  • “Pool area” (10)
  • “Great time” (6)
  • “New Orleans” (4)
  • “Too many” (3)
  • “Penny machine” (3)
  • “Very nice” (3)
  • “Very good” (3)
  • “Flat screen” (3)
  • “Le Cafe” (3)
Traveller rating
    104
    88
    48
    37
    33
Only show reviews for Family (52) | Couples (120) | Business (32)
Date Rating
Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
“Guys Golf Get Away 2012”
5 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

I organized a week long guys golf trip and we stayed and played at L'Auberge du Lac Casino and Hotel. The hotel was excellent and the service was great. Everyone was very friendly and they had multiple restaurants to choose from and the breakfast buffet was a great deal with good food. We ate at Jack's Bar several times and... More

Was this review helpful? Yes
guest_services_ldl, Guest Experience Team at L'Auberge Lake Charles, responded to this review
27 April 2012

Thank you so much for your review! I am glad you guys were able to experience many fun things L’Auberge has to offer. Next guys trip you should definitely come check out our party by the pool, Liquid Society! More

1 review
“There was alot to do. A very fun place!”
5 of 5 stars Reviewed 25 April 2012

The staff was fantastic, the restaurants were great and the bands were fun to watch. More

Was this review helpful? Yes
guest_services_ldl, Guest Experience Team at L'Auberge Lake Charles, responded to this review
27 April 2012

I am pleased you enjoyed your stay! We are very proud of the superior service our team members provide, and truly appreciate you taking the time to recognize them as well as our restaurants and entertainment. Hope to see you again soon! More

Winnsboro
1 review
“Wonderful experience for whole family!!”
5 of 5 stars Reviewed 24 April 2012

Lazy river, heated pool, arcade, shopping and multiple restaurants: no need to leave the complex because everything is there. Service was excellent!! More

Was this review helpful? Yes
guest_services_ldl, Guest Experience Team at L'Auberge Lake Charles, responded to this review
27 April 2012

Our goal is to have something for everyone and I am glad your family had a great time! If you can pull your child(ren) away from the lazy river next visit, you should go out to Touloulou’s and enjoy a volleyball game or build sandcastles on the beach. Hope you come back and see us! More

Ft Worth, TX
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Poor housekeeping!”
1 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

There were numerous stains on the carpet and furniture. On our last night, I returned to the room at 10:30 pm only to find the room had not been serviced. I called the hotel operator who assured me someone would be there shortly. After 15 minutes, I called again and was told again someone would be there shortly. After waiting... More

Was this review helpful? Yes
guest_services_ldl, Guest Experience Team at L'Auberge Lake Charles, responded to this review
27 April 2012

I am very sorry to hear of your housekeeping experiences while you were our guest and you deserve better quality furnishings from us. We definitely should have gotten it right the first time, and I apologize that it took two tries for us to get it right. I hope you take us up on the offer to return complimentary, so... More

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3 helpful votes 3 helpful votes
“Nice casino, but a little pricey....”
4 of 5 stars Reviewed 23 April 2012

This is the nicest casino in Louisiana, as far as I know anyways. It's the best jne that is close to Houston. The minimum bets on a saturday are all $25 which is a little expensive. It would be nice to see a few $15 blackjack tables, but space is limited. They wanted $350 for 1 night!!!! That's crazy. I... More

Was this review helpful? Yes
guest_services_ldl, Guest Experience Team at L'Auberge Lake Charles, responded to this review
24 April 2012

Thank you for your feedback. We are currently in our busiest season and it seems everyone wants to be on the lazy river! Hotel rates can get high right now if you don’t book in advance and if we have a big event; a lot of times our hotel reaches 100% occupancy. Unfortunately we are limited to gaming space, but... More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Fabulous stay”
5 of 5 stars Reviewed 23 April 2012

We've played here before but never stayed so we decided to stay for my birthday and we loved it. Pool view, beds were very comfortable and the pillows were great. Very hard getting a good night sleep in a hotel but not here felt like home, and the room was very large. Food was great, the dessert shop has a... More

Was this review helpful? Yes
guest_services_ldl, The Guest Experience Team at L'Auberge Lake Charles, responded to this review
24 April 2012

Thanks for your review! We're glad that you enjoyed your recent stay at L'Auberge Lake Charles and took advantage of our many outlets and amenities. We appreciate your time and look forward to seeing you again! More

Denver
1 review
4 helpful votes 4 helpful votes
“Room was so so.....”
3 of 5 stars Reviewed 20 April 2012
4
people found this review helpful

I was honestly disappointed in the hotel room. When we first entered the room, I noticed how dirty it was. The carpet was dirty, the chairs were stained and looked dirty, there was a dirty towel behind the door and then you could see someone's footprints on the bath rug. Made you wonder what else there was without looking it... More

Was this review helpful? Yes
guest_services_ldl, The Guest Experience Team at L'Auberge Lake Charles, responded to this review
24 April 2012

Thanks for your review! We really appreciate you taking time to let us know about your recent stay. The service that you received during your time with us does not reflect the experience that we would like for you to receive in any way. We sincerely apologize for the condition of your room and the way that the Front Desk... More

Houston
2 reviews
3 helpful votes 3 helpful votes
“An average casino but beats everything else around”
4 of 5 stars Reviewed 16 April 2012
3
people found this review helpful

Drove in from Houston for the first time to visit this casino. It's great because it's only 2 hours away. But compared to Vegas, it's a B-rated casino. The casino is small - it was packed on Friday and Saturday night. Everyone is very nice and friendly, but service was lacking. The lighting in the hotel rooms is very dim,... More

Was this review helpful? Yes
guest_services_ldl, Guest Experience Team at L'Auberge Lake Charles, responded to this review
24 April 2012

Hello and thank you for your feedback. We would love to have a larger casino floor and offer an even wider variety of games and limits to suit every guest, but unfortunately we are limited to gaming space by Louisiana law. The weekends do get pretty busy, which is not an excuse for the slow service by any means and... More

Lake Charles
1 review
3 helpful votes 3 helpful votes
“The Best Place For Fun!”
5 of 5 stars Reviewed 11 April 2012
3
people found this review helpful

Hi. Me and my family ( me, husband , teenage girl, 2 boys five and ten) went to L'aburge for a fun family night- and we had one. The room s are a tad pricey, but nicely furnished and clean with superb views! The pool was nice and cool, the food was excellent and tasty. The price of family fun... More

Was this review helpful? Yes
guest_services_ldl, The Guest Experience Team at L'Auberge Lake Charles, responded to this review
12 April 2012

Thanks so much for reviewing your recent visit to L'Auberge with your family! We're excited to hear that you all enjoyed your time and look forward to inviting you back as we gear up for an exciting summer in our pool area! More

1 review
5 helpful votes 5 helpful votes
“Love the hotel but service horrible”
2 of 5 stars Reviewed 6 April 2012
5
people found this review helpful

My husband and I went to lauberge on the weekend of march 30th. Got to the hotel around 10pm.The room was paid for before getting to the hotel. The guy at the front desk said I needed to put a deposit for the room down which was 50$ so I gave him my credit card and when up to the... More

Was this review helpful? Yes
guest_services_ldl, Guest Experience Team at L'Auberge Lake Charles, responded to this review
24 April 2012

I am terribly sorry to learn of the great inconvenience and run-around you endured with the front desk and system issue. We definitely only want to provide you a fun and stress-free experience and it is evident that we missed the mark. No question, we should have been empathetic with all that you went through; please know that this has... More

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Additional Information about L'Auberge Lake Charles

  • l Auberge Du Lac Hotel
  • Laberge Du Lac
  • Laberge Casino
  • l Auberge Du Lac Resort
  • Lauberge Du Lac Hotel & Casino
  • Lauberge Du Lac
  • La Berge Du Lac
  • Laberge Du Lac Casino
  • Laberge Dulac
Address: 777 Avenue L'Auberge, Lake Charles, LA 70601
Price range (per night):* RM396 - 1,418

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L'Auberge Lake Charles
777 Avenue L'Auberge
Lake Charles, LA 70601
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