We had a Family Reunion at the Richmond Suites in Lake Charles, this past weekend, the rooms was very nice and clean, the staff (especially Ms. Karen) was very nice and helpful to accomadate us. The Management staff was very nice they allowed us to Bar-be-que on site, we had a nice Jump for the kids, we were able to... More

Richmond Suites was the ideal place for our family reunion. The location was was easily accessible right off I-10. The design of the hotel, within it's own little compound gave you the feeling of being in your on private resort. And the venue where we held the festivities was roomy. We had access to park like grounds where we grilled,... More

I was in Lake Charles on business and found the Richmond Inn and Suites. The room was oversized and the jacuzzi tub in the bathroom was a nice surprise. I was happy to see the amount of meeting space the property has as I have meetings in the area. The staff was very friendly and I enjoyed the complimentary breakfast.... More

the room was really nice i had a 2 room suite with 2 seperate tv's quite the suprise for the price of the room and a added bouns the living area had sofa bed so the kids had their own space.The staff was helpful,amusing,and pleasant. They gave great resturaunt suggestions and family activities.

We went to visit my mom for a week and decided to stay at our half way point in Lake Charles. We had never stayed at the Richmond Suites before and were glad we did! . My husband and I and our 2 kids had a ball! We stayed on Friday & Saturday and made a "mini vacation" out of... More

This hotel should not be referred to as a hotel at all! It is low-incoming housing! Rooms (even non smoking rooms) stunk to high heaven! The rooms were noticeably dirty and the staff just seemed suspect! I was annoyed that I had to go to Walmartbto buy candles, cleaning supplies and a vacuum cleaner just to settle my nerves while... More

Our first experience of a motel; the 'non-smoking' room had cigarette burns in the carpet, the room and the corridor reeked of old cigarettes, there was rubbish under the furniture and to top it all, despite the fact the bed was made, the sheets had been slept in. A nice new toilet roll though! We retrieved our money from the... More

We, two young females from Europe, spent last night there and were terrified to find the room infested by cockroaches and other household pests. On top of that, the bathroom was filthy, the breakfast buffet simply disgusting and the pool looked like a swamp. Some staff members displayed a degree of zero motivation and a lack of hospitality which we... More

Poor staff to say the least, I was the ONLY one in the lobby and it took me 15 awkward minutes before the lady at the front desk even acknowledge me only to rudely check me in. Horrible area, sketchy people in the parking lot at all times. Not suitable for children. Unclean and dingy rooms. Not good for the... More