Typical of all full service Marriott properties this one was no disappointment. Located right as the last stop before crossing the 24 mile Causeway Bridge so you definitely don't want to miss your turn. My two sisters and I try to have a sister reunion every year but they are retired and I am still working so we have to...
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We are driving back to Texas after a 3 night stay at this property. I am from New Orleans and my husband, baby and I go back to New Orleans a few times a year to visit family. I have desperately been searching for a hotel that satisfies our needs and I continue to be underwhelmed...this visit was no exception....
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We are native New Orleanians now living elsewhere and wanted a hotel close to family on both sides of the lake, and this one filled the bill. Check in was very easy with friendly staff. We were glad to hear parking was free on the weekend! Our room was beautiful with a great view of the lake. The breakfast buffet...
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We stayed in a small suite during the Jazz Festival. Walking into the room, the first thing you notice is the large, king sized bed, then the quaint little sitting room facing the city. The sitting room had French doors so we could close off our third person for privacy. (She slept on the pull out sofa.) The room was...
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The New Orleans Marriott Metairie at Lakeway is ideally located just 7 miles from the French Quarter, close to the excitement yet peaceful enough to allow a quiet night's rest. We're thrilled you enjoyed your suite and found it to be so well equipped. It is disheartening to read about your dining experience, however, and your comments will be reviewed...
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I like to be as positive as possible with all my reviews at the same time give readers an honest review... So lets start with the positives:
The hotel is beautiful from top to bottom. I read a review regarding the room not being up to par. We did not experience that at all. Room was large clean and spacious....
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Thank you for sharing your experience with us. While it sounds like you enjoyed much of what the New Orleans Marriott Metairie at Lakeway has to offer from your spacious guest room to our fitness facilities, it seems we missed the mark with a few things. Providing excellent service is of utmost importance and we will bring your comments to...
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We had a wonderful 2-night stay in April, 2012, during the French Quarter Jazz Festival. Both the newly-renovated hotel room as well as the friendly, helpful staff could not have been better. We had a marvelous view of the Lake from our room. The beds were plush and comfortable, flat-screen television, hi-speed internet, business center, delicious food---everything was beyond our...
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There's nothing quite like the French Quarter Jazz Festival and each year is bigger and more exciting than the year before. Your experience is one that we would hope for all of our guests when staying with us, thank you for your lovely review. The next time you are in the area, we would love to welcome you back again...
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My husband and I stayed at this property for Jazzfest. We arrived late (14 hour drive) and found out they had oversold. We reserved this non refundable room months in advance with the request of a king, high floor with a guaranteed view of the lake or city. We were given a king handicap room with a view of the...
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It is disappointing when a guest leaves and feels they did not have their expectations met nor does it reflect the high standards of customer service that we set. While we never like to read that one of our guests has experienced poor service or unsatisfactory accommodations, we are always grateful for the feedback so that we may address the...
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I Was here on Easter weekend. This is primarily a business hotel so we were able to get a good rate. It is a clean hotel and seems to be well run. It is not really a place for children. There is a separately owned gym that is attached with an indoor pool that we were allowed to use. However,...
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Whether for business or pleasure, it is our goal to ensure the comfort of all of our guests. We are glad you enjoyed your stay at the New Orleans Marriott Metairie at Lakeway for the holiday weekend and found your accommodations to be clean. Thank you for your feedback.
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Great service, great accomodations, excellent breakfast at good price.
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We think our guests are great! Thank you for your review and kind words about our accommodations, service and breakfast. It would be our pleasure to welcome you back again to the New Orleans Marriott Metairie at Lakeway.
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I stayed overnight before leaving on a cruise. The staff was very helpful and I was given an upgrade for some reason, Great room and I had a great night sleep. I was allowed to leave my car until i returned from my cruise that saved me money.I enjoyed the breakfast the morning before i left on my cruise. Nothing...
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We’re just delighted that your stay at the New Orleans Marriott Metairie at Lakeway was so wonderful. An unexpected upgrade can be such a treat and we are glad you enjoyed a restful night’s sleep as well as your breakfast the next morning. We would be thrilled to welcome you back and hope it’s soon!
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