I had to make a last minute reservation. The staff was very friendly and helpful. They have a shuttle to and from the airport and some other local places. There is a restaurant that has reasonable prices for really decent food. Lobby is clean and modern. Corridors need some updating. Rooms are clean, comfortable and well appointed. I would stay... More

Only a block off the interstate but with a few turns the setting is like a quaint neighborhood with the street lined in nice cypress trees. Great breakfast. Large and comfortable room. Nice quiet setting. For a stay in Metairie this is our first choice.

I've stayed at this property several times and most recently with my brother while we were in town on family business. I reserved a two bedroom suite and my brother was going to arrive before me so I called the property in advance to have his name added to the reservation so he could check-in when he arrived. I had... More

We chose this property because my wife, son and I were leaving on a cruise out of the port of New Orleans. We wanted to visit the French Quarter the day before the cruise and we wanted a place where we could leave the car (safely) for free while we were on our 7-day cruise. It was a bonus to... More

We always stay at Residence Inn when possible and have stayed at this hotel before. The last time we were here we had a great experience,,, this time,,, not so much. We recently spent 3 nights here and quite frankly were disappointed and frustrated. On arrival we rented a two bedroom suite and despite requesting a lower floor we ended... More

My family and I was visiting the New Orleans area for the very first time. We really enjoyed our stay here at the Residence Inn. It gave us the home away from home feeling. Very clean and comfortable atmosphere. Also, the area was nice and close to a mall.

Check in and out were easy. Room overlooked basketball court. Staff were friendly and helpful. Bed was very comfortable. Kept luggage safe in office after checkout time while we explored New Orleans. Exercise room good sized for hotel. As others have observed,close to interstate.

I frequently stay at Marriott brands and when traveling with the family, find the Residence Inn to be the best option. We love the suites, 2-rooms with a sofa pull out bed to boot. Free breakfast, laundry facilities and a swimming pools are added bonuses. This Residence Inn did not leave anything to be desired, except for the location just... More

When entering the state Louisiana the Tourist information helped us to find this hotel. Excellent choice for a family of four visiting New Orleans. I found everything as well as the comments promised: spacy, clean, good service. The kids enjoyed the pool and a giant fridge to store some food.