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All 15 Monroe hotels

Courtyard by Marriott Monroe Airport

3.0 of 5
4915 Pecanland Mall Drive, Monroe, LA 71203
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Courtyard by Marriott Monroe Airport
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Ranked #3 of 15 hotels in Monroe
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53 reviews from our community

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Date Rating
Franklin, North Carolina
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 May 2013

I stayed here just for 1 night for a business trip. The rooms were very spacious and very clean. The staff was very friendly and the lobby was very modern with a Starbucks in the lobby which is very convenient.

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Kapaa, Hawaii
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 26 April 2013

The hotel is not horrible it has had remodel work done and they done a decent job.The lady running the bar/rest at night was great good attitude and service oriented.But two of the front desk people were some of the weakest I have encountered.Had melted ice cream in there refrigerator for sale and wanted to argue about it being melted... More

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See 2 more reviews by onlymyview for Monroe
Baton Rouge, La
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 April 2013 via mobile

I have never stayed at any hotel where the staff was so incredibly friendly ! The room was nice and bed was comfortable . If I am ever in Monroe again, I will not hesitate to stay here. Kudos to the management for the excellent customer service training!

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Nashville, Tennessee
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 April 2013 via mobile

Service was top notch! The ladies at the front desk were more than helpful at check in. Staff next day were eager to make my stay the best. Would defiantly stay here again. Hotel has been renovated but still shows signs of the old courtyards. Still a great place to stay.

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Jessica L, Assistant General Manager at Courtyard by Marriott Monroe Airport, responded to this review
7 April 2013

Dear cad357, Thank you for taking the time to review the Courtyard by Marriott in Monroe. I am happy to hear that you enjoyed your stay and our service! We look forward to seeing you again on your next trip to Monroe! Thank you, Jessica Lutiker More

Fort Worth, Texas
Top Contributor
94 reviews 94 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 April 2013

Passing through Louisiana, we stayed at this hotel on Easter Sunday. My husband loves Marriott Courtyard hotels, but this one got a thumbs-down from me. I would've hated to have a UV-light to shine in this room. There was nothing outstandingly bad about it at first glance, but then I had a chance to study the bathroom. In short, the... More

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Jessica L, Assistant General Manager at Courtyard by Marriott Monroe Airport, responded to this review
7 April 2013

Dear Laurie M, Thank you for taking the time to review the Courtyard by Marriott in Monroe. I want to apologize about the condition of your room during your recent stay. I would like for you to contact me at your convenience at either 318-388-0034 or by email at jessical@intermtn.biz, so that I may get more information from you about... More

Romeo, Michigan
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 30 March 2013 via mobile

My wife and I stayed here Sunday and Monday.weve been traveling from west to east .we have found courtyard Marriott is a cut above,you also pay more,but you expect more.we went to go to pool and found there were a lot of kids.so we thought we would come back latter.as we were walking outside we notice people walking towards us... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 March 2013

Hotel is in great location right near the mall and an Applebee's. When we arrived a basketball team was checking in and management came out from back to ensure I was checked in quickly. Lobby was nice, but not very family friendly. Desk staff was nice enough. Rooms were comfortable and clean. None of my online requests were given which... More

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Jessica L, Assistant General Manager at Courtyard by Marriott Monroe Airport, responded to this review
7 April 2013

Dear CubReviewer, Thank you for taking the time to review the Courtyard by Marriott in Monroe. I'm happy to hear that you enjoyed your brief stay with us. The management staff is looking into the concerns that you had during your stay. Thank you for bringing each one to our attention, so that we may look into finding a solution.... More

Denton,Tx.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 March 2013

The place is nice and comfy. Clean. Near mall and plenty of places to eat. The only thing that fell short was the ladies working the food/bar counter at night and also in the morning. To say they knew the meaning of customer service would be a joke. They both were MIA for the most part, the girl in the... More

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Jessica L, Assistant General Manager at Courtyard by Marriott Monroe Airport, responded to this review
17 March 2013

Dear red2mom, Thank you for taking the time to review the Courtyard by Marriott in Monroe. While I am happy that you enjoyed our service at the front desk, I am disappointed about your experience in our Bistro. Thank you for letting us know about the service you received from the Bistro. We will address the problems that you had... More

Sweetwater
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 March 2013

Great night. Easy access from I-20. Great staff! The hotel is right beside the mall and several food places. We had no problems and we had a really good time. If you are passing through, you need to stay here.

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Jessica L, Assistant General Manager at Courtyard by Marriott Monroe Airport, responded to this review
17 March 2013

Dear RangersFan1980, Thank you for reviewing the Courtyard by Marriott in Monroe. I'm happy to hear that you enjoyed your stay with us. We look forward to seeing you again on your next trip to Monroe. Thank you, Jessica Lutiker More

Atlanta, Georgia
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 14 February 2013

Nice, typical Courtyard with the BEST staff I have encountered in ages. I stayed here for 3 nights on business in the area. Staff was consistently helpful and cordial, going way beyond the typical good service. For example, when I asked For a local paper, front desk staff offered to order one for me each morning. Breakfast in The Bistro... More

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See 2 more reviews by Dorpers for Monroe
Jessica L, Assistant General Manager at Courtyard by Marriott Monroe Airport, responded to this review
17 March 2013

Dear Dorpers, Thank you for taking the time to review the Courtyard by Marriott in Monroe. I am happy to hear that you enjoyed your stay with us. Our staff is very enthusiastic about the job that they do. They strive to go above and beyond for each of our guests. We look forward to your next stay with us!... More

 
 
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Additional Information about Courtyard by Marriott Monroe Airport

Also Known As:
Courtyard By Marriott Monroe Airport Hotel
Courtyard By Marriott Monroe Airport Hotel Monroe
Courtyard Monroe
Monroe Marriott
Monroe Courtyard
Address: 4915 Pecanland Mall Drive, Monroe, LA 71203
Phone Number:
Region: United States > Louisiana > Monroe
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 15 hotels in Monroe
Price range (per night): RM337 - 462
Hotel Class:3 star (3*)
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