Thank you so much for your review of our hotel! I do apologize for the bandwidth of the internet, we are currently upgrading our access points to provide a more pleasant experience via WiFi in a small minority of our rooms, we do have direct LAN access via an Ethernet cable, but I understand for mobile devices it can be... More

Thank you so much for your review on TripAdvisor! We really appreciate the feedback. I do apologize for the limited internet speed at the time of your stay. Since receiving your review, I have made it a priority to check daily internet speeds and increase the quality of your future stays with us! Please consider us again for your next... More

Thank you so much for your review. Sometimes the Wifi has a glitch in certain areas but we are working on it. We have a good team and thank you for your feedback. We look forward to seeing you again on your future stay. Khanxay Philavong Simmons Director of Sales More

Thank you for your detailed review regarding your experience. I truly appreciate your feedback regarding your recent stay. Thank you so much for your kind words and ratings! If you need anything please don't hesitate to ask. We appreciate you choosing to stay with us. Khanxay Philavong Simmons Director Of Sales More

Thank you for sharing your concerns regarding your previous stay. We appreciate your feedback, as it allows us the opportunity to improve our services. We are happy to say that we have improved on our service recovery efforts in our Houskeeping departmet. Again thank you for taking the time to share your experiences, and for giving us the opportunity to... More

Thank you for taking the time to share your feedback with us. Though we are pleased that you enjoyed the hotel, we do offer different room types upon availability. We try to meet the expectations of each of our valued guests. Candlewood Suites hotel is built for extended stay guests with spacious suites with fully equipped kitchens and signature amenities... More

Thank you so much for your kind words and "five bullet" rating!! We're glad to have been a small part of your milestone birthday celebration and look forward to your return the next time business or pleasure brings you our way. More

Thank you for your kind comments and suggestions. Yes, as Iberia parish's only designed and built extended stay hotel, our property is very popular with working crews. They find our rooms and our extended stay amenities just what they need when away from home for several days/weeks/months at a time. To address your comments, we're very sorry that you found... More

Oh, my! Thank you so much for the wonderful words! We are finding folks who have business, particularly on the southeastern side of Lafayette, are staying with us here in New Iberia to save "fighting the lights" and city traffic. Glad we're your preferred hotel in our neck of the woods. More