I made reservations in early Feb for March 30 - April 2, the manager admitted to authorizing my card and leaving the funds even though the agreement was for pre-payment. Upon checkin after a 12 hour drive I was informed the manager canceled the reservation that morning and sold our room for a higher rate. The manager offered to help...
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Dear FinalFourWorker,
I would like to clear up some misconceptions pertaining to your reservation at this property.
You booked the advance pre-purchase reservation available on the brand website, which terms and condiotions states to save 15% off our best availabe rate you wold book a week in advance, and prepayment is required. When your form of payment declined, it renedered...
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my husband and i went to visit family in Slidell, LA at the end of Feb. We made the reservations for the super 8 and we're glad we did. the room was clean, no smells and the sheets weren't scratcy as we read in a previous review.. the bed was bouncy but that is the only bad i have to...
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Dear Lidofad,
I am very happy to hear that you enjoyed your stay. I'm happy that you choose to stay with us despite the egregious review of our property. We make sure our linens are soft and comfortable for everyone. We hope to see you again in the future.
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We were there the weekend prior to Mardi Gras, so hotels in all of the New Orleans area were full, including this Super 8 was busy. The staff was super friendly, and helpful. They gave us valuable parade information, parking tips and traveling tips. The staff was very courteous and pleasant. The room was acceptable and clean. When we departed,...
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Dear Javdanvic,
Thank you so much for your kind words. My staff and I strive to give each guest the best expereince possible and it can only be accomplished with excellent customer service skills. It was our pelasure to lend you a helping hand in any way possible. I'm glad my staff and I were able to help you find...
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Good value, good beds. Nothing bad to say. Really good value for the price
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Mr Ben,
I am glad your enjoyed your stay with us. In these hard economic times we undertand that money is a big deciding factor in where you stay. that is way my staff and I strive to give the best product available to our guests. We hope to see you in the future.
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We needed a place to spend one night after a long day of driving. The Slidell Super 8 fit the bill. Clean, just off the freeway, and the price was very reasonable. Our room was on the ground floor with two queen beds and was non-smoking. It more then met our needs. Check in was quick and courteous. My AAA...
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My staff and I are thrilled to know you enjoyed your stay. We hope to see you next time you return to the area.
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Within hours of my leaving the Slidell LA Super 8 fraudulent charges were made against the credit card that was used to settle the bill. Charges in excess of $1,500 were made against my account and included $212 to an inmate phone account. My efforts to lodge a complaint to the Super 8 web site were futile. And, certainly, I...
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Mr. Robert P.-
We appreciate you choosing to stay with Super 8 in Slidell, LA. We take the upmost precautions at the property as well as with Wyndham Worldwide to protect credit card information for all of guests. In you review, you mentioned that it may be likely that my staff may have had something to do with fraudulent charges...
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Adequate in all respects with great staff. The rooms were clean, the pool fine for a swim, the continental breakfast minimal but enough to start your day. The staff was exceeding helpful. A good value.
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We had driven all the way from Savannah, GA., and was tired. We stayed here. It is pretty basic. The staff was friendly. Just an average hotel.
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I choose this hotel based on the reviews on this site and unfortunately my experience was not good, several things made it a bad experience:
First and may be most important the beds were too soft. If you are sleeping alone maybe that is not a big problem but if you sleep with someone you are going to feel every...
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The positives:
1. Cheap price if you book online.
2. Good location.
The negatives:
1. Musty smell in room.
2. Worn out finishings.
3. Uncomfortable bed.
4. Dirty room, blood stains on hair dryer etc.
5. Limited breakfast.
This was a hotel I picked based on other reviews and paid a good web only price. I would had canceled the...
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