Holiday Inn Hotel & Suites Lake Charles W-Sulphur (Sulphur, LA) - Hotel Reviews

Meghuneyntyson

Port Arthur, Texas

Senior Contributor

30 reviews

Reviews in 10 cities

28 helpful votes

“Friendly, Clean, Comfortable..only 1 drawback..”

Reviewed 18 February 2012

3

people found this review helpful

I am actually at this particular Holiday Inn right now as I type this. I love this place. I truly do. If I have to come to this area for ANYTHING, I stay here. The rooms are comfortable with great beds. The people are all very friendly and they are a big part of what makes the hotel so great.... More

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We are very happy to hear that you love staying at the Holiday Inn Lake Charles W-Sulphur! We truly appreciate your kind words about the staff and the comfort of our hotel! I do hate to hear that your experience in our restaurant was not so great. I sincerely apologize for the inconveniences you experienced and hope that you will... More

redfishVictoria

Victoria

Reviewer

3 reviews

Reviews in 2 cities

1 helpful vote

“Pleasant Stay”

Reviewed 8 February 2012

1

person found this review helpful

I had a pleasant stay,the lady at front desk Mrs.Jacquline really made sure i was confortable and ask if I had everything I needed,I will be staying here at this location more often. More

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Thank you for taking the time to share your compliment with us! We are very proud of the quality of service we provide here at the Holiday Inn Lake Charles W-Sulphur. We appreciate your business and hope to see you again soon! More

artkayak

The Woodlands

Senior Contributor

23 reviews

Reviews in 15 cities

6 helpful votes

“Quiet hotel with very friendly staff :-)”

Reviewed 27 January 2012

1

person found this review helpful

We were in town for a Mardi Gras Ball and really enjoyed how quiet our room was. It was very easy to get a good nights sleep after a night out with friends as there was not much if any room noise.The beds were very comfortable too. Another thing I would like to mention is how friendly the front desk... More

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armytrvlrs64

Kemah, Texas

Contributor

13 reviews

Reviews in 6 cities

“Excellent Rooms”

Reviewed 7 December 2011

We really enjoyed our GNO at this hotel ,clean ...stay was helpful...room was above average ...Breakfast served as well More

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We are happy to hear you enjoyed your stay here at the Holiday Inn Lake Charles W-Sulphur. We look forward to seeing you again next time you are in the Lake Charles/Sulphur Area! More

Daniel G

Niwot, Colorado

Top Contributor

129 reviews

Reviews in 49 cities

89 helpful votes

“Full Service Hotel by name only”

Reviewed 9 September 2011

1

person found this review helpful

The Hotel is fairly new and the rooms are in good order, clean and comfortable. The problem with the Hotel is that they are no different than a Holiday Inn Express. During a three night stay, they had only one waitress and one cook during breakfast and dinner. At night there is only one staff member at the Hotel, the... More

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Here at the Holiday Inn Lake Charles W- Sulphur, we strive to give our guests an experience that exceeds their expectations. The staff works very hard to provide excellence in service and product. In this instance we fell short of our goal and we apologize for any inconvience that you experienced during your stay with us. I can assure you... More

KDM83

Houston, Texas

Reviewer

4 reviews

Reviews in 3 cities

4 helpful votes

“Great Stay”

Reviewed 19 August 2011

1

person found this review helpful

This appears to be a newer Holiday Inn. The room was very clean, and smelled really fresh. Tons of TV channels, and they provide you with a handy channel listing so you can flip right to the channel you want. There is no included "free breakfast", which I usually expect from Holiday Inn, but there is a restaurant downstairs that... More

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saints70059

Harvey, Louisiana

2 reviews

Reviews in 2 cities

1 helpful vote

“Great hotel -nice staff”

Reviewed 20 July 2011

Stayed there while traveling to New Mexico ,close to casino..........loved the staff extra nice !! Great night person who checked us in!!! More

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luvbirds

Austin, TX

Reviewer

3 reviews

Reviews in 2 cities

9 helpful votes

“A great value!”

Reviewed 15 February 2011

2

people found this review helpful

My boyfriend and I stopped at this hotel while we made a trip to gamble in Lake Charles. We arrived late at night around 10pm, just after the hot tub room closed. We were tired from a four hour drive and wanted to relax with our bottle of wine in the hot tub. The front desk guy allowed us one... More

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redrose240

Merryville, Louisiana

1 review

1 helpful vote

“This hotel was fantastic!!!”

Reviewed 10 November 2010

1

person found this review helpful

I recently stayed at this hotel. The service was excellent. The staff was very friendly. The hotel was a new hotel and very clean. The food was also great in the restaurant, and children eat free. I would recommend this hotel to everyone that will be staying in the Sulphur/Lake Charles area. More

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Hebert4

Lafayette, Louisiana

Senior Reviewer

6 reviews

Reviews in 3 cities

2 helpful votes

“Well Worth the Money”

Reviewed 18 July 2010

2

people found this review helpful

My husband and I wanted to take our kids to the SPAR Waterpark, so we wanted a hotel close by. This hotel is five minutes up the road. I made my reservations online. We checked in after spending the morning at the waterpark. The property was clean and manicured. Check-in was fast and easy. Our room had two queen pillow-top... More

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