I have stayed in the most elegant hotels in the world with professionally trained staff. However, my stay at this Fairfield was as good as anywhere in the world. This is 100% because of the employees at the Sulphur Fairfield. From check in to checkout and everything in between, they treated me as if I as the most important guest... More

As someone that is in the Customer Serivce insdustry, I value my customers and expect a certain level of professionalism myself. There are a multitude of Hotels to stay in within the Lake Charles/Sulphur area and I continue to be drawn to the Fairfield Inn here in Sulphur, LA. I travel frequently and being away from home is always difficult.... More

Stayed overnight with some friends. Staff is very courteous and friendly. From the front desk, to housekeeping.. Every time I met staff in hall, or elevator and they they greeted me and made me feel as though they appreciated my patronage. As always rooms were clean and neat. And they are remodeling! More

Friendly staff, good location and clean rooms. Hotel is currently remodeling but construction didn't get in the way of my stay. I would rate overall experience 4 out 5. More

The staff always treats me like a VIP by listening to and respecting my recommendations. More

Great location from the casino's. Very clean and kept up. Beds were very comfortable and very nice and professional staff. More

The staff was very hospitable. The hotel room was clean and breakfast was very good. More

Very clean and extra friendly staff with excellent service. Was given a welcome gift since it was our first time staying at this property and was provided an upgraded room. Only one suggestion is to provide signage near highway since the property is set back from the highway. More

We stay atbthis hotel 3-4 times a year travelling from Florida to Texas. They staff are wonderful, the breakfast is typical Marriott continental, but always nicely maintained. The rooms smell good! Not a big deal to some butbi hate musty smells or overpowering cleanser odors. These rooms are not. They allow pets which is a plus. More