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Hilton Garden Inn West Monroe

3.0 of 5
400 Mane St, West Monroe, LA 712191
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Hilton Garden Inn West Monroe
Ranked #2 of 12 hotels in West Monroe
4.0 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
    17
    13
    5
    11
    1
Date Rating
Hammond, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 3 May 2012

West Monroe is not a very popular place on the map by any means. All the hotels around seemed dingy and dated. Was very surprised with my stay here. Stayed two nights in two different rooms. Both were immaculate. Kudos to the housekeeping staff. Hotel wasn't dated, seemed more on the art deco side. Bed was super comfortable. Air conditioning... More

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Saint Amant, Louisiana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 April 2012

Choose this hotel because our daughttribal ULM cheerleader tryouts 4-20-12. Not sure and can't understand why this hotel doesn't have a #1 rating. From the moment we walked in the staff offered the usual southern hospitality. This hotl looks and smells brand new and is very roomy and nicely decorated. Beds are very comfortable. My husband and friends tend to... More

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New Orleans, LA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 31 March 2012

I stayed one night while in town for business. On arrival, the desk clerk was on the phone for several minutes and he didn't even look at me. Another employee brought out some fresh baked cookies (good), but I was still standing there not checked in. The hotel is located at the next exit off I-20 away from the exit... More

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San Diego, Ca
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 28 March 2012

I stayed here for one night and enjoyed my stay. There was a problem with my reservation upon checking in (it didn’t show up in the computer system) but the friendly hotel staff made a phone call and had the problem fixed in a few moments. The room was comfortable with a nice bed, included free wifi and everything worked... More

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Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 February 2012
2
people found this review helpful

The staff of this hotel ensured that my niece’s wedding was everything she wanted it to be. It was as lovely and individual as she is. More

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Sparta, Missouri, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 February 2012
1
person found this review helpful

My husband and I recently attended a wedding at your hotel. Even though we arrived a couple hours prior to regular check in time, were able to check in right away. The entire staff went above and beyond to help make the weekend less stressful and more enjoyable for the wedding party and their guests. The bar tender was super... More

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Fort Worth
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 February 2012
1
person found this review helpful

About two ago i attended my friends wedding. The most important day of there lives together. We stayed at your hotel 3 nights and had a very enjoyable time. The breakfast staff very helpful and came to our table and talked made me feel like a person and not a number. The kids played in the pool and enjoyed themselves... More

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Gloria Flint, General Manager at Hilton Garden Inn West Monroe, responded to this review
15 February 2012

THANKS! We LOVE taking care of people and my TEAM think of our jobs as the BEST job a person can have. More

Missoula, Mt, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

I recently attended a wedding and stayed at this establishment. The people there were wonderful!! They kept the bar open longer than usual for us, helped decorate, prepped many of the specialty items, and they have an amazing breakfast. I love that they have room service as well. They quickly learned first names of and made everyone feel very welcome.... More

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Gloria Flint, General Manager at Hilton Garden Inn West Monroe, responded to this review
15 February 2012

This was one of the most beautiful weddings we have host. The Bride is so very talented in decorating that we took pictures and we even bought several of her decorating items after the wedding. We LOVE being able to serve Brides during this most special event of their lives. We are glad your stay with us was a pleasant... More

North Oaks, Minnesota
Top Contributor
55 reviews 55 reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 8 February 2012

Our family of 8 attended a wedding of disappointment. Full on building remodleing @ 8:00 am 7 days a week. Hammers pounding and workers shouting. No warning , No price adjustments. Full retail . Indoor hotel wedding venue more like a wake .No windows , no ventilation. Do dance floor. Try doing a Booga Lou on deep pile carpet. Bar... More

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Florence, Alabama
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

January 11, 2012: We were exhausted and hoped to find a nice hotel for the night. This hotel has a lovely exterior and lobby, so what could go wrong! We checked into the last room available and were very happy just to have a place to sleep. The staff were very warm and kind. The room, however, was not up... More

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Gloria Flint, General Manager at Hilton Garden Inn West Monroe, responded to this review
23 January 2012

Please contact me directly at the Hotel. I would like an opportunity to make this up to you. I did not receive a message on your stay or I assure you I would have responded. We appreciate all the Guest feed back and we take each and every comment and suggestion seriously. It is our intent to use the comments... More

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Additional Information about Hilton Garden Inn West Monroe

  • Hilton West Monroe
  • West Monroe Hilton
Address: 400 Mane St, West Monroe, LA 712191
Price range (per night):* RM427 - 500

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Hilton Garden Inn West Monroe
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