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All 22 Bangor hotels »

The Charles Inn

2.5 of 5
20 Broad Street, Bangor, ME 04401 (Formerly The Phenix Inn)
Hotel amenities
The Charles Inn
Ranked #18 of 22 hotels in Bangor
2.5 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    7
    18
    14
    8
    21
Date Rating
Hopkinton, Massachusetts
1 review
1 of 5 stars Reviewed 23 May 2012 NEW

The room was nice but there was no a/c we had to go out and buy a fan or 25 bucks and get an extention cord to plug it in. The tv was rom the last century and had no remote we where told they had run out of remotes. They have great in house bands right below your room... More

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Aledo, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 13 May 2012

Matress was shot. Room smelled of mildew. The water in sink didn't work. The room was very small. Few stations on a very small TV. After one night, we decided we would camp out in the rain or sleep in the car before we would spend another minute in that dive. I have traveled for over 40 years and this... More

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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 11 March 2012
1
person found this review helpful

based on the description, you'd expect a quaint Victorian decorated hotel. It is not. It's nice, but at $100+ a room, it's over priced. The lobby is filled with lovely (and pricey) local art and the rooms are iffy. They're a little dirty and need to be updated with new carpet and some paint. The bathrooms are modern and clean.... More

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See 7 more reviews by buttpirateahoy for Bangor
nova scotia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 27 October 2011

Not at all what was expected from the pictures and ads for this Inn. VERY tired, poor mattresses, dim lighting, and set in the heart of the pub/bar scene makes for a very long and uncomforable night. Draperies hanging off rods, rotten window frames, filthy carpets can not be compensated by the clean bathroom. We received clean towels daily, but... More

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Charlottetown, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 25 September 2011
2
people found this review helpful

The hotel smells old ... it is old and has not been updated. The window air conditioning units are insufficient to keep our room cool and sound from the bar next door was enough to keep us a wake until the wee hours of the morning ... and then there was the police and fire sirens at 3:00 am ...... More

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Minneapolis, MN
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 25 September 2011
3
people found this review helpful

My husband and I traveled around New England for 11 days. We were in Bangor for the Tommyknockers tour, and decided to stay for a night. We had read the TripAdvisor reviews for the Charles Inn and were not expecting to be blown away, but were hoping that the hotel would be "aged" in a good way. We had very... More

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New York
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 September 2011

We had a wonderful time at this hotel- it's old, clean and in the center of town! The owner was wonderful! We usually stay in a chain hotel when we're in the area, but this was fantastic! We loved the resident Pug! More

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Chicago, Illinois
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 12 September 2011

It's poorly lit and poorly furnished, but clean and functional enough. Everything about the place is slightly odd, but not terrible. Friendly enough staff. At one point my bed broke, but they came and fixed it within an hour. Breakfast was pathetic. So, mediocre but fine. More

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Bartlett, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 September 2011

Not as it appears online. This is not a quaint, boutique hotel. This is an old, tired inn. The management are genuine but the town seems to be in a funk (depressed). This inn is in desperate need of a remodel, so goes downtown. Dining & pub options in the area are surprisingly good. I'd like to visit Bangor again... More

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Charlottetown, Canada
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 September 2011
2
people found this review helpful

Thought we were staying at a boutique style hotel - a little charm, a comfortable room, and a unique experience. This was not the case. The hotel felt old and run down. The bed was very uncomfortable and the tv was from the early 90's. The building seemed secure and staff were friendly, but be warned, this is in NO... More

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Additional Information about The Charles Inn

  • Charles Hotel Bangor
  • The Charles Hotel
Address: 20 Broad Street, Bangor, ME 04401 (Formerly The Phenix Inn)
Price range (per night):* RM370 - 497

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The Charles Inn
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