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All 13 Scarborough hotels »

Extended Stay America Portland - Scarborough

2.0 of 5
2 Ashley Drive, Scarborough, ME 04074
Hotel amenities
Extended Stay America Portland - Scarborough
Ranked #10 of 13 hotels in Scarborough
3.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    14
    14
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    13
Date Rating
Old Orchard Beach, Maine, United States
1 review
5 of 5 stars Reviewed 9 May 2012

I lived with my girlfriend for nearly 2 years in a unit of the 3rd floor in the Scarborough, ME/S. Portland, ME location. We had zero noise disturbances, excellent hospitality, and were very satisfied with the building's 4 season maintenence. I am still surprised at how noise never got to us. The front desk staff, headed by manager Nathan, are... More

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Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 29 April 2012

We were a bit cautious after reading a few of the reviews, but ended up having a pleasant stay here. As several reviewers have mentioned, the bed was a bit hard, the TV small, and toiletries are not provided. That said, the (1st floor) room was clean and quiet. The gentleman working at the desk was accommodating both over the... More

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Property Manager, Manager at Extended Stay America Portland - Scarborough, responded to this review
22 May 2012

I would like to personally thank you for taking time out to let us know about your experience at Extended Stay America Portland - Scarborough. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering... More

Scarborough, Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 March 2012
1
person found this review helpful

I must say that when my wife and I first came to ESA Scarborough, over 2 1/2 years ago we were only impressed the first night. We had travelled quite a distance and were too tired to notice much. The manager at the time was an older lady (name long forgotten) with the most abusive and apathetic behavior I have... More

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Property Manager, Manager at Extended Stay America Portland - Scarborough, responded to this review
1 April 2012

Thank you for taking the time to review your recent stay at Extended Stay America Portland - Scarborough. Given our company's commitment to superior guest service, it was great to read about your positive experience with our present management and staff. Of course, I was disheartened to read that your stay hasn’t been 100% satisfactory over the years. You certainly... More

Portland, Maine
1 review
5 of 5 stars Reviewed 21 March 2012

Hello, my name is Rick Davis I have had several stays since August 16, 2 2009 at the Extended Stay Hotel some long term and some short term. I must say within the past year since the new General Manager Nate Sicard a big lug of a man, has taken over this Hotel he has transformed this hotel from OK... More

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Thomaston, Maine
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 28 February 2012

After reading some bad reviews we were quite apprehensive and thought of finding something else. We were glad we didn't, as this hotel turned out to be very pleasant, very clean, with no negatives (except we thought the pillows were too thick; we should have asked for replacements). The first floor is newly renovated, and has no smoke odor. The... More

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Christopher Thomas-Moore, Manager at Extended Stay America Portland - Scarborough, responded to this review
5 March 2012

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Portland - Scarborough. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Pembroke Pines, Florida
1 review
1 of 5 stars Reviewed 17 February 2012

This is a filthy hotel. we hated the place. Not one thing to like. We cleaned for an hour with bleach just to make it clean enough to stay. More

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Christopher Thomas-Moore, Owner at Extended Stay America Portland - Scarborough, responded to this review
27 February 2012

I recently received a copy of your review of the Extended Stay America Portland - Scarborough. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our... More

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1 of 5 stars Reviewed 8 December 2011
2
people found this review helpful

I was traveling on business and originally reserved the room for two nights. I stayed here about four years ago and it was clean and the rooms were well-kept. I only stayed one night and went to another place for the second night. The bedding was torn, the carpet was stained, the kitchen area was dirty, the box spring was... More

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Cranford, New Jersey
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
181 helpful votes 181 helpful votes
1 of 5 stars Reviewed 7 October 2011
1
person found this review helpful

Stayed here for 3 nights in late Sept, early Oct 2011. Booked the room thru PL. I've stayed here 4 years ago and it was a clean, no frills hotel with a mini kitchen. I guess they just opened back then. Anyway, this time we booked 2 rooms and we were given standard PL rooms: next to the elevator. That... More

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Astoria, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 September 2011

My friend and I stayed here for one night for Labor Day weekend. It was a spur of the moment trip and we got this hotel on priceline for $70 the night before. Once we read the reviews we were very nervous since there were so many bad reviews. I have to tell you, the hotel is not has bad... More

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Providence, Rhode Island
Senior Contributor
37 reviews 37 reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 28 August 2011
1
person found this review helpful

We stayed at this hotel many times over the years. Recently it began to go down hill. It is no longer clean and the beds are not very comfortable. Unless we hear that there is a change in management or it is otherwise turned around our last stay will be just that. Too bad, it's a good location with good... More

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See 6 more reviews by Caty47 for Scarborough

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Additional Information about Extended Stay America Portland - Scarborough

  • Extended Stay America Scarborough
  • Extended Stay Scarborough
  • Scarborough Extended Stay
  • Scarborough Extended Stay America
Address: 2 Ashley Drive, Scarborough, ME 04074
Price range (per night):* RM234 - 440

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Extended Stay America Portland - Scarborough
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