We arrived late and when we entered the room, there were people in OUR room in bed sleeping! I couldn't believe it! We were sent into someone else's room. When I complained, the hotel manager had a bad attitude, argued with me and was very sarcastic! We were assigned a different room for the evening. My daughter couldn't sleep, as... More

This place is a rip off. Do not stay here. They have terrible customer service, and it has been the worst experience ever. Never stay at a Holiday Inn Express. More

Very good price and I got 3000 point too but.... the batteries were dead in the TV remote the light bulbs were out in 2 of the lamps room was very dusty mold around the tub the faucet leaked the whole time The first room I was given had someone already in it when I opened the door. More

This hotel is in a great location. Close to mall and shopping outlets. Rooms were clean but could use a little renovations. More

Excelent Price. We stayed with our son so we reserved a suite for 3 with a pull out sofa/bed. When we arrived, the room was clean but not set up for 3 people. We had to ask for extra towels and bedding for the pull out sofa. The staff were pleasant and brought what we needed but it is a... More

I was not expecting this place to be so nice, for some reason. The lobby is huge and clean, the front desk staff were amazing throughout our entire stay, the pool was refreshing, and the rooms were perfect! We stayed about 4 days and I interacted with a few of the front desk staff, they always had a smile on... More

Hands down this hotel is the best we have stayed at in the portland area. We visit Portland probably 5 times a year (from canada) as we love the mall and use it as a gateway to fly from (way cheaper than canada). We decided to bring our family (wife and 2 children under 4) to go shopping on MLK... More

We went on a weekend shopping trip and this hotel more than accommodated our needs to be close to the mall, have a pool, and complementary breakfast. The first night we asked for a portable crib and had it within 5 minutes, and then we called for sheets for the pullout sofa and got those just as quickly. Also the... More

I stayed for a few nights, while the hotel had only a few bookings, on the fourth floor. Pros - The room was clean, had quality newish furnishings, with a refrig and microwave, and was fairly large. My room was in good condition with recent updating and was better than most Holiday Inns. The bath tub was large, which is... More