I stayed in room 415 a king bedded room with a water view. This is an older property that has had surface only updates, mostly fresh paint. PRO's: • Clean • Has micro-fridge combo • Has pool and whirlpool (didn’t use) • 32” flat screen • Water/bay view • Good beds, decent pillows • Fresh paint CON’s: • Horrible wireless,... More

Very helpful staff. They really do love their guests . The location is a double edged sword. It's close enough to everything and yet far enough off the beaten path . We were on the ocean side but still heard a lot of traffic noise. We were also by the stairs so we heard People traveling up and down the... More

The smoke detector was beeping in one of the rooms, and the manager came up and replaced the battery within minutes. We were getting up before the breakfast buffet was scheduled to be open, but they set it up early for us.

Stayed one night. Room was VERY small. Nothing nearby to eat at except $$$ seafood places. It's was pricey and rundown. Elevator was dirty, bathroom was so small you couldn't sit on the toilet AND close the door. For the price (90.00 off season) I felt it was just not worth it. The desk staff was nice. The pool area... More

The extremely wonderful staff made our stay very enjoyable. They were welcoming and courteous. The pool and spa area was exceptionally great. The rooms, although they could use some modernization, were clean and comfortable. And the breakfast was great too, with a very lovely host.

Although we use pet friendly rooms, there was no excuse for my wife and I after driving 12 hours should spend 2 hours cleaning a room. Hair on bed, in the bath tub, on the floor, on counter surfaces. Feces stained and dried in toilet bowl, dust and dirt on heat and a/c controls which obviously had not been cleaned... More

We enjoy staying at the Best Western in Kent Narrows because we are always treated like valued guests. Every member of the staff working the front desk is always courteous, friendly, and helpful. The breakfast offered in the morning can't be beat----great choice of hot, cold and healthy quality food items----along with a breakfast hostess who goes out of her... More

I stayed there in early August, the staff were very courteous, nice clean room, and the breakfast was great! Very nice hotel in the beautiful Kent Narrows area. Nice indoor pool and hot tub. Only wish the sauna was operational then, but was not. Will return again next time!