Rude and impatient young man, who answered my late night availability inquiry call (midnight 6/2/13) with an attitude as if I was bothering him at such an inconvenient hour. This was cause enough to seek accommodations elsewhere. Reviewed by hospitality executive.

Ok so the room was exceedingly small, it was at least clean and recently remodeled. However, two of the four lamps did not work and we were installed right next to the elevator. My husband and son had to move the sofa bed so they could actually open it. Well, it's only one night we thought. We had to be... More

If I could, I would probably give this property a 3.5 and often I would round it up to a 4 but I want this property to strive to improve so I'm giving it a 3. This property used to be a Comfort Inn and apparently has gone through a full remodel and reopened as a HI Express just two... More

This former Comfort Inn has some nice new renovated rooms (we had the two double bed room) with a nice new HDTV and good channel choices too. Each bed had four pillows and the new lights by the bed are designed not to keep the other bed lit. The bathrooms do NOT have any fans--something I see at a lot... More

This is a motel that used to belong to another chain and now has been totally renovated by HI. We chose it based on being a location convenient to Baltimore attractions and Hunt Valley shopping and metro transit, and on price. The staff was exceptionally friendly and eager to make our stay enjoyable. Upon checkin, the manager discovered that the... More