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Super 8 La Vale/Cumberland Motel Reviews, LaVale

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Super 8 La Vale/Cumberland

2.0 of 5
1301 National Hwy, I-68 at Rt 53, LaVale, MD 21502
Hotel amenities
Super 8 La Vale/Cumberland
8 traveller photos
Ranked #4 of 4 hotels in LaVale
3.5 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
    9
    16
    10
    10
    7
Date Rating
Columbia
2 reviews
“DO NOT STAY HERE”
1 of 5 stars Reviewed 19 May 2013 NEW

Our experience was terriable. Check in was a nightmare. It took 20 minutes for the clerk to figure out if our room was ready at 2:30pm. We had one electrical outlet in the room and it was taken up by the coffee maker, it was loose and I was afraid to use it. In this day and age, outlets are... More

Was this review helpful? Yes
Brian L, Manager at Super 8 La Vale/Cumberland, responded to this review
20 May 2013

Monica B, Thank you for your comments. We are striving to get better and I would like to discuss these issues with you in more detail. We are working to exceed everyones You can reach me at 301-729-6265 Monday thru Friday between 8am and 4pm daily or by email at super8md03475@yahoo.com Thank you. Brian Le Platt General Manager More

Bettendorf
1 review
“Not clean”
2 of 5 stars Reviewed 18 May 2013 NEW

This hotel overall was not clean - lobby, hallways, rooms, although the beds seemed freshly prepared. Shower pressure like a drip. Don't bother eating your breakfast here except for a cup of coffee. All areas seemed too small. Front desk staff was cordial, though.

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Review collected in partnership with Super 8

Brian L, Manager at Super 8 La Vale/Cumberland, responded to this review
20 May 2013

T S, Thank you for your comments, it is through feedback as yours that we will get better as a hotel. I am unaware of what time you checked in, but we were moving new furniture into the hotel during the mid morning and afternoon of Friday 5/17/13. I would like to discuss the breakfast, cleanliness and shower pressure issue.... More

Hummelstown
1 review
“almost perfect”
4 of 5 stars Reviewed 6 May 2013

The room was great, clean na demployees very friendly. The only thing my picky wife commented on was the NON-fitted sheets...

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Review collected in partnership with Super 8

Brian L, General Manager at Super 8 La Vale/Cumberland, responded to this review
18 May 2013

Chris, Thank you for your kind words, I have passed your words onto our staff. I understand your wife's comments about fitted sheets. I am currently working on getting fitted sheets for all of our beds. Thank you. Brian Le Platt General Manager More

Whiteville
1 review
“Needs updating and cleaned”
2 of 5 stars Reviewed 1 May 2013

I have stayed in this hotel many times over the years since it was new and unfortunately it has slowly deteriorated. Room was not cleaned properly (previous guests used towel behind door and hair in the bath tub and very low water pressure in shower). Bedding needs to be cleaned and/or updated and carpet needs shampooing. Stayed in non-smoking room... More

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Review collected in partnership with Super 8

Brian L, General Manager at Super 8 La Vale/Cumberland, responded to this review
18 May 2013

Keith, Please accept my apology for the way that you found the property. I just recently took over management of this property and we are working on getting this property so that it will exceed your expectations in the future. We have recently done some preventive maintenance and our housekeeping is now second to none, at least in my opinion.... More

Baltimore
1 review
“great”
5 of 5 stars Reviewed 24 April 2013

WWas a great stay. Will stay again if in the area. Nice to are friendly staff. And nice to see clean rooms for less money.

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Review collected in partnership with Super 8

Brian L, General Manager at Super 8 La Vale/Cumberland, responded to this review
18 May 2013

Roberta, Thank you for your kind words. Brian Le Platt, General Manager More

Silver Spring, Maryland
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Decent place, very nice people”
4 of 5 stars Reviewed 21 April 2013

I stay here every time I visit my child at Frostburg University. Worth the price paid, basic breakfast, very nice staff. No complaints. Located within ten miles of the university. Very close to Country Club mall with Sears, Walmart, restaurants.

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Brian L, General Manager at Super 8 La Vale/Cumberland, responded to this review
22 April 2013

Thank you for your kind words. Brian Le Platt General Manager More

Secaucus
1 review
“A good place to stay. The breakfast was limited. and there...”
4 of 5 stars Reviewed 17 April 2013

A good place to stay. The breakfast was limited. and there was no coffee and creamer in room. There was also no microwave.

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Review collected in partnership with Super 8

Brian L, General Manager at Super 8 La Vale/Cumberland, responded to this review
22 April 2013

Anthony, Please accept my apology for not having coffee and creamer in the room. I am working with our housekeeping department to ensure that this does not happen again. We recently put the refrigerators in the rooms and we are working on getting microwaves for all of the rooms as well. Thank you for your review, it is through reviews... More

Brighton
Reviewer
3 reviews 3 reviews
3 hotel reviews
“Good value and close to Johnston-Willis Hospital.”
4 of 5 stars Reviewed 22 March 2013

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Review collected in partnership with Super 8

Brian L, General Manager at Super 8 La Vale/Cumberland, responded to this review
22 April 2013

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Pasadena
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“Mediocre 8”
3 of 5 stars Reviewed 12 March 2013

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Review collected in partnership with Super 8

Brian L, General Manager at Super 8 La Vale/Cumberland, responded to this review
22 April 2013

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Fallston
1 review
“yuck”
1 of 5 stars Reviewed 4 March 2013

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Review collected in partnership with Super 8

 
 
Super 8 La Vale/Cumberland
Super 8 La Vale/Cumberland
3.5 of 5 stars 52 reviews
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Additional Information about Super 8 La Vale/Cumberland

Also Known As:
Super 8 Lavale
Super Eight Lavale
Lavale Super Eight
Lavale Super 8
Address: 1301 National Hwy, I-68 at Rt 53, LaVale, MD 21502
Region: United States > Maryland > LaVale
Amenities:
Free Breakfast Free Parking Pets Allowed Restaurant
Hotel Style:
Ranked #4 of 4 hotels in LaVale
Price range (per night): RM169 - 333
Hotel Class:2 star (2*)
Reservation Options:
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Super 8 La Vale/Cumberland
1301 National Hwy I-68 at Rt 53
LaVale, MD 21502
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