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Embassy Suites Hotel Baltimore - Washington Intl. Airport

3.0 of 5
1300 Concourse Drive, Linthicum, MD 21090
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Embassy Suites Hotel Baltimore - Washington Intl. Airport
Ranked #7 of 29 hotels in Linthicum
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183 reviews from our community

    Trip type
Traveller rating
    65
    59
    39
    16
    4
Date Rating
Woodbridge, Virginia
Top Contributor
50 reviews 50 reviews
44 hotel reviews
Reviews in 38 cities Reviews in 38 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

One time Embassy Suites used to be my favorite but Hilton Garden Inn has taken over that spot. Nice hotel though. Internet worked but if you're not an HHonors Gold/Diamond member you will pay. Breakfast, also good, wasn't served until 7:00 a.m. on weekends so I missed out as I left at 7:00.

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Nyna W, Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
16 May 2013

Thank you for your review! We are so glad you selected our hotel while in the BWI area. So sorry you missed breakfast on your last day with us - our weekend breakfast service time is an hour later than weekdays as people tend to sleep in a bit longer. Hope to see you the next time you are in... More

Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 May 2013

Breakfast was good, the staff was friendly. No real complaints. This wasn't the best maintained embassy suites I've ever visited, but it was fine. Potential areas of improvement: the breakfast setup is challenging, lines snaking through tables, difficult to get to where you want to go, etc. As newcomers to Baltimore, we also found it challenging to get to the... More

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Nyna W, Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
16 May 2013

Dear MelissaWolf14 - thank you for your feedback. I apologize about the layout of our breakfast - when it's peak time in the mornings, serving everyone can be challenging. We are working on improving flow so everyone can be served in a timely manner. Also, I understand about navigating around the area - we are working on improved signage in... More

Philadelphia, Pennsylvania
Top Contributor
89 reviews 89 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 6 May 2013

Recently returned from 2 night stay. Have stayed at many hotels in this area, but don't think we will return to this one. Was a bit concerned after reading the reviews, but took a chance anyway. Couldn't beat the price through Hilton website as Hilton members. Downside, pay for Internet. We didn't bother using it. Staff was ok. Our room... More

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See 4 more reviews by Kathrine for Linthicum
Nyna W, Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
16 May 2013

Thank you for your feedback. We sincerely apologize for the mistake that was made at our front desk. We value our guests' safety and security and we will be sure to take the steps necessary to ensure issues like these are not repeated. Again, we apologize and we hope to have another chance to serve you in the future. Being... More

Howell, United States
1 review
5 of 5 stars Reviewed 6 May 2013

This hotel was very clean, airy and had a nice atmosphere. I would recommend this hotel for its room size, and cleanliness. If your a business traveler this is the hotel for you. The bar area was very nice and the staff was very accomodating.

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Review collected in partnership with Embassy Suites Hotels

Nyna W, Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
16 May 2013

Good Day James W - thank you for your positive feedback. This means a great deal to our team as we all take great pride in providing the best possible service to our guests. We hope to see you again on your next trip to the BWI area! More

A TripAdvisor Member
2 of 5 stars Reviewed 2 May 2013

could not find reservation by name, had to produce reservation by number because gave room to some one with same last name. this person who received the room must no have produce a reservation number which I was required to do. this experience changed my opinion of the hotel

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Review collected in partnership with Embassy Suites Hotels

Nyna W, Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
16 May 2013

Thank you very much for your feedback. We have several new team members at our front desk going through training. I apologize for the inconvenience you experienced and am taking internal steps to prevent this from happening again. We truly appreciate your comments and hope we get the opportunity of hosting you again. More

Danville, Illinois
Top Contributor
95 reviews 95 reviews
55 hotel reviews
Reviews in 51 cities Reviews in 51 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 May 2013

This is pretty typical of most Embassy Suites with the rooms all looking out onto a center eating/restaurant area. My room on the 7th floor was perfectly serviceable and clean. The bed was comfortable and everything was in working order. The sound from the central atrium area carries and you can hear people who shout or laugh loudly - even... More

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See 2 more reviews by blueiii for Linthicum
Nyna W, Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
16 May 2013

Good Day Blueiii - thank you for your review - so glad you enjoyed the breakfast and fitness areas. Regarding the fire alarm, we were having testing done to our fire system and were not made aware that the alarm would be sounded - I apologize that better communication wasn't made in advance of the drills. More

Akron, Ohio
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 27 April 2013 via mobile

As many have said, this facility is getting tired looking and begs for a cosmetic facelift. Carpets, fixtures and furnishings, electrical outlets and such all scream 20+ years old. What was once a lovely waterfall fountain in atrium lobby was empty and turned off. The food offering at managers reception was as minimalist as possible (think: chips and dip), not... More

Was this review helpful? Yes 1
Nyna W, Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
16 May 2013

Good Day Buckeye Bob - thank you for your candid review. It means a great deal to our team to be noticed in the way you did. Regarding the pond - we are actually doing work to it with a job completion approximately mid-June. We do offer shuttle to and from the airport and within a 3 mile radius of... More

Norristown, Pennsylvania, USA
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 April 2013

We stayed here for a weekend to enjoy Baltimore and the surrounding area. The staff was quite friendly and helpful. Everyone was pleasant. The location was not far from the highway (295 etc) so getting around was easy when we need to grab something to eat or get to a destination. The Arundel Mall was only a few mnutes away.... More

Was this review helpful? Yes 1
Norfolk, VA
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 April 2013

The hotel was usual for an Embassy Suites, wonderful breakfast, lively manager's reception, attractive rooms. The down side was no free wireless. I asked the day superbvisor for the promotion code to access the web, she told me I had to pay $9.95. I said I have stayed in Embassy Suites both national and international and have always gotten the... More

Was this review helpful? Yes 1
Nyna W, Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
16 May 2013

Thank you for your feedback. I apologize about the confusion regarding the internet fee. I know it can be frustrating when traveling from hotel to hotel and notice inconsistencies with internet charges. In order to offer our guests excellent internet connectivity, we chose to purchase more bandwidth offering faster service but with better connectivity, there is a charge. We hope... More

New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 22 April 2013

I stayed in this hotel for one night while traveling through the area with my family. I travel frequently for work and have spent nearly 30 nights in Hilton property hotels (all kinds - Doubletree, Hampton Inn, Hilton Garden, Homewood Suites) already this year (it is only April!). This was, by a large margin, the least clean hotel I have... More

Was this review helpful? Yes 1
Nyna W, Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
16 May 2013

Thank you for your candid feedback of your stay with us. I apologize that we did not meet expectations and I am actively working with our housekeeping team to ensure cleanliness and comfort are our first priority. I understand the condition of your bathroom and common areas were areas of concern. I am always looking for reviews to provide insight... More

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Additional Information about Embassy Suites Hotel Baltimore - Washington Intl. Airport

Also Known As:
Embassy Suites Hotel Baltimore
Embassy Suites Linthicum
Linthicum Embassy Suites
Address: 1300 Concourse Drive, Linthicum, MD 21090
Phone Number:
Region: United States > Maryland > Linthicum
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Linthicum
#10 Business Hotels in Linthicum
Price range (per night): RM337 - 591
Hotel Class:3 star (3*)
Reservation Options:
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