I can not thank the manager, Mr. Larry Riley, enough for his superior service on May 3, 2012. He made me feel comfortable and grateful. The level of professionalism and kindness was beyond I have ever experienced.
Thank you doesnt seem to be adequate but I thank you!!!
michele
More
Your establishment is filled with most exceptional ammenities, including the pool most importantly. I enjoyed the ambiance while endulging the signature cinnamon buns and continental breakfast every morning before work. The staff was extremely polite and professional, and would do anything to help please their customers. The room is spacious, up to date, and most importantly, clean. The front desk...
More
Dear David S,
Thank you for your Trip Advisor comment regarding your recent experience with the Holiday Inn Express in Prince Frederick, Maryland. I am glad that you are pleased with our ammentities as well as our professional staff who are here to accommodate our guests and make them feel welcome. We look forward to your return visits.
Sincerely,
Daniela...
More
My Husband and I recently stayed here with our 2 small grandchildren and it was the most relaxing few days we've had in quit some time. The room cleanliness and housekeeping service were superb. The lobby is very clean and the fireplace is a very welcoming touch. I admit having 2 small children we were a little loud and the...
More
Dear Silver N,
Thank you for your comments regarding your stay to the Holiday Inn Express in Prince Frederick, Maryland. I am glad that you, your husband and your two grandchildren enjoyed our hotel. My staff and I look forward to your return.
Sincerely,
Daniela Beckham
General Manager
More
His overall experience was good, the room was clean and the person that checked him in was nice. We thought I might get out a day early, so the hotel gave grace on the 6:00 pm check out time. I needed to stay one more night so it worked out great!
More
Dear Charlot,
Thank you for your kind comments about the Holiday Inn Express in Prince Frederick, Maryland. The staff here tries to work with each guest based on their situation and I am glad that we were able to accommodate you and your husband during your difficult situation.
Sincerely,
Daniela Beckham
General Manager
More
I don't understand the negative reviews this place got. It's not the Waldorf Astoria. And that's why it's $90 bucks a night. I guess everyone has their gripes.I stayed here on Nov 5th. Check in was less than a minute, as they already had my room keys and paperwork ready to go. The room was clean. Bed linens and pillows...
More
Dear Jim K,
Thank you for your comments regarding your stay at the Holiday Inn Express in Prince Frederick, Maryland. Our cleaning staff pride themselves in keeping our hotel clean and we are pleased that you were happy with the service. We look forward to your next visit.
Sincerely,
Daniela Beckham
General Manager
More
power went out during hurricane Irene and couldn't bare to stay another night in the house. I booked this room late night Aug 28th online and when I checked in there was a slight mix up with the employee that was working the night shift (older man) but he was polite and got me checked in to suite 100. The...
More
Dear Devon M,
Thank you for your comments regarding your stay at the Holiday Inn Express in Prince Frederick, Maryland. I am concerned about your experience with “ant-like” bugs in your room. We are along the coast of the Chesapeake Bay where we had just experienced one of the worst hurricanes ever. When candy and food is left lying around...
More
I went to a wedding in Prince Frederick and stayed for two nights at this hotel. One staff member, a younger black gentlemen, was really knowledgable and checked in my friends, expediting everything and giving them their gift bag. I, unfortunately, got a slower (maybe newer) employee which is fine, however, she seemed very disinterested in her job and in...
More
Dear Heather_F_Pgh,
I am so sorry that your experience at our hotel was below your expectations. Our seasoned staff members were in the process of training new personnel at the time so I am sorry that you got the impression that the new employee was not interested in her job. Our staff are very interested in making the overall guest...
More
This review is for the road warrior looking for a decent, quiet night in a chain hotel. I know that statement is actually an oxymoron anymore. Most frequent travelers will not appreciate the amenities of this hotel, because there are none. This sad edition of the HIE chain will not see any awards anytime soon, and likely will be sold...
More
Dear viper1,
I am so sorry that your experience at the Holiday Inn Express in Prince Frederick, Maryland was below your expectations. We now have a Non-Smoking Hotel so there will be no problems with placing guests on any floor due to their smoking preference. We pride ourselves in trying to accommodate our guests when we receive any complaints regarding...
More
This hotel was very comfortable, they only had a King room available, but were able to accommodate the three of us with a roll away bed. The complementary breakfast had variety, and was well stocked during the entire morning. There was also a great restaurant across the street, Jaspers.
More
We had a great experience at this hotel. The staff was friendly, especially housekeeping. The pillows were too soft for me, so I asked for ones that were more firm. They brought them immediately.
The only problem was our card key was deactivated twice and we had to go down to the front desk to get them re-activated. When it...
More
If you own or manage Holiday Inn Express Prince Frederick, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
27 Reviews
6 Reviews
70 Reviews
