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Homewood Suites Silver Spring

3.0 of 5
8728 Colesville Road, Silver Spring, MD 20910
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Homewood Suites Silver Spring
Ranked #3 of 12 hotels in Silver Spring
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75 reviews from our community

    Trip type
Traveller rating
    30
    23
    15
    4
    3
Date Rating
Mobile, Alabama
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 22 May 2013 NEW

I had issues with finding someone at the front desk many times. My room was so small that the furniture did not even fit well. Small sofa stuffed in the corner and nt even room for a coffee table. As a Hilton Diamond member I requested an upgrade but was told they had nothing available. I checked their website daily... More

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Silver Spring, United States
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

Excellent location near restaurants, theatres and public transportation. Allow 45 minutes to an hour to walk to the subway and arrive at the mall sights. Spacious suite with full size appliances. The hotel only has valet parking but is adjacent to public parking. I did not bring my laptop but the hotel's business center has two computers with decent internet... More

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Review collected in partnership with Homewood Suites by Hilton

Cincinnati, United States
1 review
4 of 5 stars Reviewed 17 May 2013

Car arrival area is extremely small and you almost have to use valet service (15.00 per day). Complimentary dinner is not available on the weekend (didn't know this ahead of time). Room was nice and comfortable. Would use Homewood again.

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A TripAdvisor Member
4 of 5 stars Reviewed 16 May 2013

Desk for Homewood Suites versus Hampton Inn was not obvious as they are both in the same building. Rooms were very clean, and nice. Used Valet parking which I would recommend, but entrance is real tight. Walking distance to several restaurants, shopping, Starbucks, was nice, but staff was not real helpful. Hot breakfast was fake eggs, fake sausage, and not... More

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Review collected in partnership with Homewood Suites by Hilton

Asheville, United States
1 review
2 of 5 stars Reviewed 12 May 2013

Breakfast is terrible. They charged my credit card for the stay even though I had pre-paid with hotels.com. The shuttle service was not dependable. I won't be staying here again. There were some positives: good location (but not close enough to Metro stop) and they had a lifeguard on duty (although the pool only reaches a max of 4ft). I... More

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Review collected in partnership with Homewood Suites by Hilton

Regional D, General Manager at Homewood Suites Silver Spring, responded to this review
16 May 2013

We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we again apologize for the inconveniences you encountered. Thank you for your feedback and we... More

Watertown
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 May 2013

The hotel staff were exceptionally friendly and helpful. The quality and selection of food at the breakfast and evening Managers reception were much appreciated. We used our cooking facilities in our suite very little, as we were totally satisfied with the offerings available downstairs. Chicken breasts one night, bratwurst and sourkraut another night. Not fine dining, more like what we... More

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Review collected in partnership with Homewood Suites by Hilton

Bensalam, United States
1 review
5 of 5 stars Reviewed 2 May 2013

We stayed here with our 5 children and my parents in late April for 3 nights, in two rooms. We checked in late -after 10 pm- on a Thurs night, and the staff and valet service were very helpful. Hot breakfast in the morning was great, and free. Valet is $15/day, but that's what most hotels around DC charge. You... More

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Review collected in partnership with Homewood Suites by Hilton

Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 25 April 2013

Last week I stayed at the Homewood Suites in Silver Springs Md, and was please to see that the area the hotel is in offers many food choices as well as shopping. It was just about a an 8 minute walk to the Metro which will take you right into DC in just a few minutes. If you are unable... More

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Ewa Beach, Hawaii
Top Contributor
153 reviews 153 reviews
142 hotel reviews
Reviews in 95 cities Reviews in 95 cities
377 helpful votes 377 helpful votes
2 of 5 stars Reviewed 17 April 2013

I travel enough to know the difference between a full service hotel, and one in which a less pronounced presence is normal. However, I am never going to accept a property where there are FREQUENT periods when no one is available at the front desk. I had an issue at this hotel which required immediate input from maintenance, the front... More

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Regional D, General Manager at Homewood Suites Silver Spring, responded to this review
18 April 2013

We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. We... More

A TripAdvisor Member
3 of 5 stars Reviewed 6 April 2013

The hotel was fairly nice but the room we had had a faulty air conditioning unit. The hotel worked on it twice and tried to explain why it didn't work as opposed to resolving it. The toilet continually stopped up and had a foul odor. We had to request to be moved to another room and even then, we had... More

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Review collected in partnership with Homewood Suites by Hilton

Regional D, General Manager at Homewood Suites Silver Spring, responded to this review
18 April 2013

We’re sorry we didn't provide the quality of amenities and service you deserved during your recent stay at our hotel We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn't happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity... More

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Additional Information about Homewood Suites Silver Spring

Also Known As:
Homewood Suites Silver Spring Hotel
Homewood Suites Silver Spring Hotel Silver Spring
Address: 8728 Colesville Road, Silver Spring, MD 20910
Phone Number:
Region: United States > Maryland > Silver Spring
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Silver Spring
Price range (per night): RM371 - 717
Hotel Class:3 star (3*)
Reservation Options:
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