The rooms were clean, staff friendly. The pool was too shallow (5 foot section very small) and the water too cool to relax in. We ate at the bar as the resteraunt was closed. Decent food but a long wait. Overall, its ok for a business stop. Not good for family enjoyment if visiting Boston area. More

I stayed here with a colleague on business because it was close to our local office and offered a free shuttle bus within a 7 mile radius. We were given free upgrades to suites located in the reception building (and convenient for the pool and gym). Both rooms were spacious and clean but looked a little dated e.g. depressing wallpaper,... More

Was pleasantly surprised to find this hotel to be clean and convenient. The hotel is very large with catering facilities and conference rooms. There is a Chinese restaurant across the street (Hong Kong) that was nothing special. The hotel does have a full menu for room service as we ordered breakfast. We were upgraded to a suite upon arrival. The... More

We scheduled a stay here for the 2012 Colonial Classic / Junior Qualifiers (a synchronized skating competition). Our team booked several rooms as a group in the hotel. We checked in Thursday, January 5, 2012. There was no bell captain to help with bags, which we understand for a hotel at this price. When we made our reservations, we asked... More

It has the hunter green carpet all over the place. Sleep was ok. Room was old. Furniture was shot. Room 270 is a huge suite. Its just odd in that its a bed table couch and tons of floor space. Old school tv was a nice touch plus it was on a lazy Susan so you could spin it to... More

The staff here is great. The hotel is becoming a bit dated. Rooms were clean (but I could see the sheetrock cracking on the ceiling of mine). My room was a suite ($108 per night). Had plenty of room, microwave, small fridge. It would have been nice to have a LCD TV in the room. The TV screen was pretty... More

My sisters and I stayed in a junior suite at this property while touring Lexington, Concord and Salem. Our room had a queen size bed, pull out sofa, refrigerator and a microwave. Our stay was over a weekend. We found the bed to be comfortable and the pull out sofa was doable. I was on the sofa and, although I... More

We were assigned to this hotel by a travel agent booking rooms for a soccer tournament. DO NOT STAY HERE if you are going as a group. The customer service was horrible. There were multiple teams statying there from different states. They told us we would be together. Then when we got there we were spread all over the hotel... More

Stayed one night with my teenage son during a baseball showcase in Lowell. Very happy with service, in that when I called to book it, I didn't mention we were affiliated with the showcase, then while reading the literature, discovered to my dismay that I could have had a discount. Well, I figured with such a big chain hotel that... More