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All 3 Greenfield hotels »

Days Inn Greenfield

2.0 of 5
21 Colrain Road, Greenfield, MA 01301
Hotel amenities
Days Inn Greenfield
Ranked #3 of 3 hotels in Greenfield
2.0 of 5 stars 21 Reviews
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21 reviews from our community

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Traveller rating
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    12
Date Rating
Belton, Missouri
1 review
1 of 5 stars Reviewed 2 May 2012

I had recieved word that my father had passed away, was trying to make reservation for Greenfield In. didn't notice my mistake that I was on greenfield Mass. until I was checking conformation, cancelled within minutes. This hotel still took my money and has not seen fit to return it. Travelnow web site that I went through did not help... More

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1 review
1 of 5 stars Reviewed 25 March 2012

While we were checking in, the clerk decided that he couldn't find our reservation. So he called the manager and headed out for a smoke. The room was dirty and REEKED of smoke, even though we were assured that it was nonsmoking. I had an important event the next day and all my clothes smelled awful. We tried to get... More

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Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
19 April 2012

To whom it may concern, On behalf of Days Inn, please accept my apology for your unpleasant stay at the Days Inn. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We hope you will give us the opportunity to show you the improvements we have... More

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New Bedford, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 21 November 2011

First of all do not go to this hotel!!!! I booked this hotel with priceline as i got there i got a bad feeling the dumpsters outside were overfilled with garbage as i walked in i notice how the place was dirty i thought to myself "oh no" as i try to check in the receptionist " Courtney" could not... More

Was this review helpful? Yes
Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
19 April 2012

To whom it may concern, On behalf of Days Inn please accept my apology for your unpleasant stay at the Days Inn. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. If you contact us here at the hotel we will be more than willing to... More

greenfield ma
1 review
1 of 5 stars Reviewed 17 November 2011

this place sucks! the majority of the people who work there ( except for chelsea and andre) are awful! They spend their time in a group talking about the guests very loudly at the front dest. they are so un kid family friendly yelling at the kids telling them to shut up as they pass by being kids, not being... More

Was this review helpful? Yes
Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
19 April 2012

Dear {Receiver} On behalf of Days Inn, please accept my apology for your unpleasant stay at the Days Inn. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We hope you will see the improvement and enjoy your time with us in your next visit. Please... More

Syracuse, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 October 2011

My supposed non-smoking room was clearly a formerly smoked in room. The entire hallway reeked of stale smoke. All of the rooms on the hall had a non-smoking sign on them, but there is no way to turn a formerly smoking room to non-smoking. After returning home, my husband was repulsed by the smell of my pajamas, just from sleeping... More

Was this review helpful? Yes
Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
3 November 2011

Dear Guest: Thank you for taking the time out of your schedule to give us a feedback. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know... More

Hooksett, New Hampshire
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 August 2011
1
person found this review helpful

We arrived at 9:30 PM to a dirty refurbished motel with brown steaks on the tile which was dirty. When we entered our room we thought someone was in there, the TV was on and the beds were unmade so we shut the door and went down to the lobby, but it was the right room, it just wasn't made... More

Was this review helpful? Yes
Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
3 November 2011

Dear Guest: Thank you for taking the time out of your schedule to give us a feedback. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We have... More

Vermont, USA
1 review
3 of 5 stars Reviewed 11 August 2011

The motel smells of cigarette smoke... so if you don't mind that... The hallway smelled like cigarette smoke and so did our room. I don't think the housekeeping department knows what they're doing. Our bathroom floor was slippery and smelled very perfume-y (like they put something on it that wasn't meant for floors). We asked the girl in the lobby... More

Was this review helpful? Yes
Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
3 November 2011

Hello, Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. I do apologize for your smoke smell and we are trying our best to fix it. We hope to be of service to you in the future.Again,... More

Windsor, Vermont
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 August 2011

Rooms were clean but rather small only because there were too many chairs in it. Wi-fi available free. Breakfast included was modest but adequate. We would stay here again! More

Was this review helpful? Yes
Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
3 November 2011

Dear Guest: Thank you for taking the time out of your schedule to give us a feedback. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such... More

New Haven, CT
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 June 2011

After looking at reviews I was worried, but it wasn't horrifying. The desk staff was helpful and pleasant. The room was clean and everything worked. Yes, there were cigarette burns on the blanket -- but they weren't recent! Price was high - but so was everything else in the area. They seemed to be doing some construction and upgrading, which... More

Was this review helpful? Yes
Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
3 November 2011

Dear Guest: Thank you for taking the time out of your schedule to give us a feedback. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We our... More

Danbury, Connecticut
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 June 2011
1
person found this review helpful

Arrived on a Friday for a weekend wedding in the area and was given a room that looked like it hadn't been cleaned for a very long time. Dirt and dust everywhere, the compact refrigerator had an inch of water sitting in it and was filty. The blanket on the bed was dirty and had numerous holes in it. When... More

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Additional Information about Days Inn Greenfield

21 Colrain Road, Greenfield, MA 01301
Price range (per night):* RM247 - 437

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