We were part of a small group that stayed at the Heritage Hotel the last weekend in April. The Front desk staff tried to help us, and the rooms were clean. The first floor area by the pool was undergoing renovations.The restaurant was understaffed and the wait staff was in need of training. My server had no idea of the... More

Fantastic location. Rooms are spacious. Restaurants are well within walking distance. I had a leg brace and made the trip with little problems. A place that provides a gret breakfast and fast service. Staff are very helpful and knowledgeable about the area. Very proud of their area and go the extra mile to make the visit a remarkable. High on... More

I was staying here for a business trip- the staff was friendly, the roomers were cleaner than expected, and it was a nice time. I wish the restaurant/bar was open week round, and that it was a bit closer to major businesses, but overall it was great value!

My golf group and I have been playing golf every Good Friday for the past 25 years. For the past 10 or so we have been making our arrangements with Jan @ the Heritage House. Jan provides the greatest service and value for our money. We are normally a group ranging from 30 to 50 golfers. Jan makes all the... More

When we first arrived there I thought, what a dump. When I got to know it, it wasn't that bad. It's not luxury, but pretty good for the Hyannis area. The rooms are small and for some reason every room is small but has 2 beds. There are no microwaves but small fridges. There are two pools and a hot... More

Brilliant location for Cape Codders! A must if you are without car as it seems to be the busiest high street with the most restaurants etc. The hotel itself is ideally located within walking distance to the ferries and the high street. The staff in the hotel were very friendly and always very keen to help with good local knowledge.... More

Chose this hotel to be near the ferries to Martha's Vineyard and Nantucket. Many hotels closer. Easy 10 or 15 minutes walk to ferry 2 streets away. Location of hotel very good for the towns stores and restaurants. The large hotel complex has free car parking. Comprises several buildings. Indoor and outdoor pool. Balconies and patios to many rooms. Rooms... More

The Heritage House Hotel has to be 1 of the best we have ever stayed in, from our Arrival to our departure the staff could not have done any more for us. The reception is small and friendly with restaurant just of to left, the lovely dark haired receptionist(forget name) giving us a very friendly & informative welcome although we... More

On arrival we discovered that this is a MOTEL rather than a hotel, its rather grubby and the two receptionists we encountered were both less than helpful and seemed to be a little "dim". The bar at this establishment was never open and the restaurant only for "coach parties" The swimming pool was closed for the season and there was... More