You're not going to avert a nuclear power plant meltdown, but you can definitely say "I stayed at a Holiday Inn Express last night" after staying here.
Conveniently located near I-495, a Friendly's and a Dunkin Donuts, the hotel room is dated and shows wear, but staff is friendly. Breakfast is typical, with a pretty decent sized breakfast area. The...
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The hotel is very nice, a lot more than being only decent. The front desk personnel are very helpful and really into helping you. The breakfast it's not quite multichoice however you have to be really picky not to find anything you might like. Bed linens are changed every two days or so, towels also or every day if you...
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I don't usually drive to hotels but this one was easy to find. Staff is friendly and helpful, breakfast is ready early (although the eggs were overcooked every day), and the place was decently clean.
This wasn't a perfect stay - no fridge or microwave in the room, two of the lamps had burnt-out bulbs, and they didn't vacuum the...
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I really appreciate your taking the time to write a review. It was our pleasure having stay with us… I am glad to see you enjoyed your visit. Allow me to apologize for our outdated TVs. I’m please to inform you that we have since replaced all tvs with new 32" flat panel HDTV’s. Thank you again for your feedback....
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In short, this hotel was filthy. I checked in without any hassles and went up to my room to settle in and take a shower. Upon pulling back the shower curtain however, I found clumps of hair in several spots in the shower as well as excessive mildew on the back of the shower curtain (sorry, I did not think...
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I really appreciate your taking the time to share your disappointment with your stay. I want to apologize that the hotel was not as clean as our standards demand. A clean room that has been prepared for our guests is a basic for a good stay. I am sorry this was not your experience. You can be confident that I...
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Good hotel, just off the Interstate. Complimentary breakfast was good, room was very big. Also, it was insulated really well so I slept perfectly.
But why-o-why, in this day and age, do they only have wi-fi internet available in the lobby area? Offer it in-room as well, and I will award five "stars" instead of four....
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Thank you for taking the time to review our hotel on Trip Advisor. I am very happy to hear you enjoyed our breakfast as well as our rooms. I apologize for our lack of wi-fi capabilities. I am please to inform you that we have since upgraded our wi-fi and it is now available throughout the property.
Again, thank you...
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Only had one night there but it was a great experience, very clean, great customer service and a complimentary breakfast fit for a king. Would definitely stay there again.
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Dear SPORTERNL,
A simple thank you can not express how happy we are to hear that you had a most excellent stay with us and for your review. We are thrilled to see that all of your needs were met from the great guest service, clean room, and the Complimentary hot breakfast made for a wonderful experience with us. We...
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The hotel was fine and I had no issues with it at all other than the ice machine on my floor being broken for my entire stay. The staff was very pleasant, offered restaurant suggestions for dinner, and gave me a multi-page list of restaurants, including directions. Since this is not a full-service hotel, unless I wanted to eat at...
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Greetings Valued Guest,
Thank you for your reply on Trip Advisor. We are pleased that you decided to review our hotel on your pleasant stay. We value all guest input in anyway to improve our hotel for the guests expierience. We take great pride in our hotel and our costumer service. I am gald you received wonderful service from our...
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Got a great hotel rate at the last minute. Received good service from the front desk attendant who was friendly, attentive and quick. I very much appreciated this after a very long day and arriving at an hour I was expecting to have to wait till someone came back to the front desk area.
Hotel room was older with an...
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Being a Holiday Inn Express and located strategically off I-495, I like to stay here. The rooms are ordinary but need attention. Clean beds but a toilet slhaving slight stains in the bowl. Wireless Internet is only available in the lobby, not on any floors which is a BIG surprise. I can overlok some of the issues however the recent...
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Greetings Guest,
Thank you kindly for taking the time to write a review of our hotel on Trip Advisor. We try to encourage all of our guests to review their stays with us in better effort to serve or guests and also to see what we can do make make all of our guests stay most pleasant. While we thank...
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Check in was fine and the room and hotel were clean and modern but the customer service the next morning left much to be desired. My daughter discovered that she had forgotten her razor and we attempted to call the front desk at least 5 times in a 45 minute period to inquire about the availability of one. No answer....
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Thank you for taking the time to review your stay at our hotel. I want to apologize for the frustration you experienced due to the lack of attention from our staff. We want our guests to be met with a with a well-trained staff that puts guest satisfaction before everything else. You can be confident that we will follow up...
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