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Hampton Inn Marlborough Hotel Reviews, Marlborough

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Hampton Inn Marlborough

2.5 of 5
277 Boston Post Road West, Marlborough, MA 01752
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Hampton Inn Marlborough
32 traveller photos
Ranked #1 of 9 hotels in Marlborough
4.0 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveller rating
    51
    36
    8
    5
    3
Date Rating
waterford, United States
1 review
“Disgusting hotel”
1 of 5 stars Reviewed 21 May 2013 NEW

Disfusting toe nail clippings were present on the bathroom floor when I arived in my room. I was first put in the wrong room from what I had reseved in the first place. Attendant at front desk (Nick) offered no applogy for his mistake. All of the towels provided in the bathroom had hair in them from previous guests.

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MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review
23 May 2013

Dear Bryan B, Thank you for sharing the experience from your recent visit to our hotel. I am quite disappointed at the experiences you shared in regards to the cleanliness of your room. can completely empathize with your feelings of dissatisfaction. The experience you described was completely unacceptable. I sincerely apologize for our lack of attention received from our team... More

Piscataway, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Hampton Inn in Marlborough, MA”
5 of 5 stars Reviewed 17 May 2013

I was extremely surprised at the efficiency and attention given to me prior to my arrival, with emails assuring my check-in date and also asking me ahead of time if there was anything special I would need to make my stay complete. I mentioned that I needed a room close to an elevator or a short walk as I do... More

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Review collected in partnership with Hampton

MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review
21 May 2013

Dear Leslie46_12, Thank you for choosing to stay with us and to review your stay. I am glad to hear that you had a great experience. I will pass your kind words onto the staff. We understand you have many choices when coming to Marlborough and we appreciate you giving us the opportunity to serve you. Sincerely, Melissa Martins General... More

Plymouth, United States
1 review
“graduation weekend”
4 of 5 stars Reviewed 15 May 2013

I had two rooms. One for my husband and myself. The other for my 80+ mother and mother-inlaw. We all loved our very clean rooms. The only thing that was difficult was the TV clicker. It was a little hard to get to a regular TV station. Especially the older women. I had put it on a ABC channel for... More

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Review collected in partnership with Hampton

MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review
21 May 2013

Dear Chris L, Thank you for taking the time to share your quite thorough and detailed evaluation of our hotel with the Trip Advisor community! We are thrilled to hear you enjoyed our property and welcome you back any time. In the meantime, we will be looking into our breakfast options to include gluten free items as well as making... More

West Barnstable, United States
1 review
“Always great!”
5 of 5 stars Reviewed 8 May 2013

Consistently a great place to stay for business. Staff is very friendly. Rooms are very clean and comfortable. Business center is a huge help. Close to the highway and dining. Breakfast is good and convenient. Will definitely stay here again.

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Review collected in partnership with Hampton

MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review
14 May 2013

Dear Michael G, Thank you so much for the great review and the nice comments regarding your stay! We are happy you chose to stay with us. We look forward to seeing you again when you are in the Marlborough area. Sincerely, Melissa Martins General Manager More

Oyster Bay, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“A Pleasant Stay”
5 of 5 stars Reviewed 7 May 2013

Weekday stay. This hotel is clean with a pleasing staff. If I were to be very critical, I could not think of anything to say. I prefer the Homewood or Embassy however, for their additional in room amenities.

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Review collected in partnership with Hampton

MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review
14 May 2013

Dear Ann C, Thank you for the great review and we are all happy to hear you enjoyed your stay. We look forward to seeing you back at the Hampton Inn Marlborough, MA! Sincerely, Melissa Martins General Manager More

Bridgton, United States
1 review
“A great value”
5 of 5 stars Reviewed 23 April 2013

We stayed here with our cheering team the night before a cheering competition at the DCU center. It was easy to get to the DCU center and took maybe 15 minutes at the most. The rooms were very clean, the pool was clean. The was free wi fi and free continental breakfast. They were able to put the entire team... More

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Review collected in partnership with Hampton

MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review
26 April 2013

Thank you for your feedback on your stay with our hotel and the generous review that you wrote. Our hotel staff is very dedicated and we take pride in our hotel. I am glad that you enjoy your stay with our facility and look forward to your return. Sincerely, Melissa Martins General Manager More

Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Perfect business hotel.”
5 of 5 stars Reviewed 23 April 2013

Very clean. And the beds are sooooo comfortable. I could stay at another chain literally 20 ft from my work... But I stay 2 miles away for specifically the bed. Then the icing on the cake is the staff. They remember me even though I only come 4 or 5 times over the entire year, service is top notch. I... More

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MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review
24 April 2013

Thank you, BradB1234 for your feedback on your stay with our hotel. The staff takes great pride in their work at our hotel and I am thankful that you were able to share your experience. Sincerely, Melissa Martins General Manager More

Dallas, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“nice, clean hotel”
5 of 5 stars Reviewed 8 April 2013

I have stayed at this hotel several times and it clean, quiet and kept well. Rooms are what you would expect, but the staff is friendly and helpful. Close access to several restaurants and few fast food.

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MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review
9 April 2013

Dear red75116, Thank you for taking the time to write a review in regards to your recent stay here at the Hampton Inn Marlborough, MA. I have shared your kind words with my staff of the hotel. We look forward to seeing you on your next visit. Sincerely, Melissa Martins General Manager More

Burlington, Vermont
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Hampton Inns are my first choice when traveling.”
5 of 5 stars Reviewed 29 March 2013

I have stayed in several in various parts of the country and this one in Marlborough is top-notch. The deciding factor for me is the consistency of fairly-priced, clean facilities and always helpful staff.

Was this review helpful? Yes 1
MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review
1 April 2013

Dear Champlainer , Thanks for staying with us and for your positive feedback here. You have addressed so many of the aspects we focus on for each of our guests and I am sure future travelers will appreciate what you have shared. I hope you visit again soon! Sincerely, Melissa Martins General Manager More

Sterling, Massachusetts
1 review
“Great Staff”
5 of 5 stars Reviewed 28 March 2013

Me and my boyfriend stayed at this hotel one night and experienced a bit of a problem. However, when we left and wrote the survey for the hotel we told them of the problem and were contacted immediately and offered a refund or another stay. The customer service was excellent as we weren't expecting anything to happen. So we stayed... More

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MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review
1 April 2013

Thank you Watson W for your recent feedback on your stay with our property. I am glad that you we were able to make your 2nd stay with us above your expectations. . I will share your kind words with my staff! I am happy to hear that you will stay with us again the next time you are visiting... More

 
 
Hampton Inn Marlborough
Hampton Inn Marlborough
4.0 of 5 stars 103 reviews
Enter dates 1 night 2 nights
 
Westborough Inn
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Additional Information about Hampton Inn Marlborough

Also Known As:
Hampton Inn Marlborough Hotel Marlborough
Hampton Inn Marlborough Hotel
Marlborough Hampton Inn
Address: 277 Boston Post Road West, Marlborough, MA 01752
Phone Number:
Region: United States > Massachusetts > Marlborough
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Marlborough
Price range (per night): RM325 - 519
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn Marlborough
277 Boston Post Road West
Marlborough, MA 01752
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Accessible King Room with Roll-In Shower Bathroom Hearing Accessible 2 Doubles Bathroom Indoor Pool Just some of the breakfast choices. very fresh, good selection, coffee was goid.
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