I usually love Hotel Indigo, and I was excited to stay here on a recent business trip to the Boston area. I found it weird that I was not able to park and unload in the front, because it was reserved for Valet for the restaurant in the hotel, which appears to be a local "scene." I had to scramble... More

I work at an Aspen, Colorado, residence hotel that is always rated in the top 2 on TripAdvisor so I believe I can fairly rate the Hotel Indigo. As noted in previous reviews, the staff is top drawer! When we checked in there was one person ahead of us, but another front desk agent immediately appeared to quickly check us... More

I was traveling for business and stayed at Hotel Indigo. The staff is what makes this place. They are so friendly and accommodating. I called several times (a few times to reserve the shuttle, once to find the vending machine, once to let them know I ordered Chinese and they could call me when it came, etc.). They were always... More

We arrived at the Hotel Indigo after 9pm. My mother, 2 kids, and I were very tired and pretty cranky....The room was small but comfortable. When I went into the bathroom to get ready for bed, I unexpectedly got locked in. 45 minutes later.....the maintenance man kicked the door down after trying every alternative. He was deeply apologetic and already... More

I recently took my daughter and friend for quick overnight during April school vacation. I had wanted to try the Hotel Indigo as I had been to the property in the past before its takeover and renovations. I knew it had a well-equipped outside pool area, but did not know what else the property had to offer. While the rooms... More

I have stayed at this Hotel Indigo many times for work over the past few years. The hotel is conveniently located and is very easy to get a cab or shuttle to the office. The staff is friendly and welcoming at the front desk. A few times when I have checked in they had a wheel in the lobby that... More

CONS: OK. Stayed at Hotel Indigo last night (checked in at the Doubletree across from Cambridge since I checked out of Indigo after just one night). Did my research and thought "the rooms can't be as noisy as the other reviewers have written"....well, guess what. I was wrong. The HVAC was so loud it was as if some Hidden Camera... More

Don't be fooled by the veneer of "boutique" and "hipness", this hotel is basically a cheaply operated property in a glossy wrapping. Tiny rooms, HVAC in the room never worked correctly, towels were like sandpaper. On the plus side beds were comfortable. Overall, disappointing. I wanted a suburban "W" but got a urban Days Inn.

I was tempted to give 2 stars. The hotel was conveniently located, nicely decorated, and the beds were nice. The comforters were among the nicest that I used. Staff were nice as well. The thing I couldn't stand was the noise from the heaters in the room. It was so loud that it sounded as if there is a motorcycle... More