After reading the negative review and expecting the worst, I was quite pleased with the size, comfort and cleanliness of the room. The staff was very friendly & only noise we encountered was in the pool. The supermarket across the street was very convenient & skiing at Jiminy Peak was only a 20 minute drive.

We stayed as a time share promotion. The suite was very nice, 2 room with a nice kitchen, bathroom was large and well equipped. Staff was friendly and helpful. Lots of children staying as it was school break, so hallway noise was a bit much. Lots of places to eat nearby and a grocery store right across the street if... More

We stayed for two nights at this hotel over the Valentine's holiday weekend, even after reading some of the negative reviews on this site. We had a great experience. The room was nice, clean and big. The bed was comfortable. The noise was nothing out of the ordinary. These are suites, people come with their children. Where there are children... More

This hotel reminded me of a college dorm room, the walls were paper thin the furtnure was low end and the ligtening in the room was very poor the best way to discribe it was "College life" . We were able to hear the toilet flushing in the room above us and also part of the conversation this gentlemen was... More

Stayed here as part of a timeshare sales free weekend. Still can't figure why we didn't stay at the vacation villages timeshare. Sidenote; if that is why you're coming beware. Don't believe any of the 1 hour no pressure tour hype the sales person tells you. We got out in 2.5 hours and had to be very rude to do... More

We were lured by a telemarketer to stay for "free" at this hotel (Patriot Suites in Pittsfield) so we could "learn" more about the Berkshires. We were ensured that our trip had NOTHING to do with high pressured sales gimmicks, but we felt certain there had to be a catch. They claimed their intention was if we liked what we... More

We reserved a block of rooms for a weekend in February for 20 friends and family to stay while we went skiing and enjoyed a winter break in the Berkshires. The hotel was extremely accommodating to us and placed our entire party at one end of the hotel so we were together. Thanks to Jennifer who helped coordinate all of... More

We have been invited to a timeshare tour at the Vacation Village and they arrange for us to stay for one night. This location is good for skiing, close to Bousquet, Butternut and Jiminy Peak. The skiing in Berkshire is great even in Thanksgiving. This year is cold. Hotel is very new. It is close to large supermarket and many... More

Patriot suites: Main lving area appears large, because the furniture is small. My Wife kept falling into the center of the fold out sofa. There were no glasses/plates to be found, and the coffe maker had the presence of mold in the water chamber. Heat was off upon our arrival, so we had to leave until the room heated up!... More